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Administrative Coordinator

Company: StarVista
Location: San Mateo
Posted on: June 25, 2022

Job Description:

Description:
JOB TITLE: Administrative Coordinator DEPARTMENT: San Mateo County Pride Center REPORTS TO: Program Director SALARY: DOE POSITION STATUS: Non-Exempt-Part-time - 20 hours per week (Position is currently remote with intention to move to hybrid model; Flexible Schedule; Occasional Evenings may be needed) PM21 PROGRAM DESCRIPTION: The San Mateo County Pride Center is the first of its kind in San Mateo County and provides comprehensive support services to individuals and families in the LGBTQ+ community. The Pride Center is a partnership between StarVista, Outlet of Adolescent Counseling Services, and Peninsula Family Service, in collaboration with San Mateo County Behavioral Health and Recovery Services. The Pride Center provides a broad range of services with three main components: 1) Clinical -individual, group, couples and family counseling, case management; 2) Social/Community -event and gathering space, education, trainings; peer groups, and 3) Resource center -library, referrals, web-based media center. POSITION PURPOSE AND OBJECTIVES This team member plays an essential role as the face of the Center and provides administrative support to our programs and services. The Administrative Coordinator helps funnel inquiries and connects clients, community members, and organizations to the appropriate team members and programs within the Pride Center, including our peer support groups, social events, and clinical services. They play a critical role in helping the Pride Center to build strong relationships, foster collaborations, and support the LGBTQ+ community across San Mateo County. The Administrative Coordinator also functions as the administrative lead for two core components of the Pride Center (general operations and clinical services), thereby establishing centralized systems, reducing duplicated efforts, and maximizing our efficiency. Requirements:
ESSENTIAL JOB FUNCTIONS:

  • Connect clients, program participants and community members with appropriate and culturally relevant health, wellness, advocacy, education, economic resources/services, and community events provided by the Pride Center and other entities throughout San Mateo County.
  • Provide essential administrative and operational support to Pride Center staff. This may include creating and centralizing cross-program forms, documents, coordinating onsite scheduling needs, answering general phone lines and email inbox, ordering office supplies or equipment.
  • In partnership with the Marketing and Community Engagement Lead, maintaining the San Mateo County Pride Center's website including regular updates for programming, job posts, special announcements, and other social media platforms, as requested by staff.
  • Responsible for on-boarding new San Mateo County Pride Center staff.
  • Provide virtual and/or in-person tours of the San Mateo County Pride Center which includes the history of our creation and development.
  • Establish a working relationship with other StarVista team members including the Operations Manager, Facilities Operations Coordinator, Marketing Associate, Accounts Receivable Associate, Database and Analytics Manager.
  • Take a non-judgmental, strength-based, and social justice-centered approach to support.
  • Communicate professionally and respectfully to all program participants, community members, and partners.
  • Maintain high quality documentation and tracking of all contacts, services, activities, participant attendance and demographics, and progress made. Collaborate with other staff to ensure accurate data collection and reporting.
  • Cultivate and maintain a structured and independent work schedule, as this position involves a high degree of autonomy.
  • Function as a core member of the San Mateo County Pride Center team involved in creative visioning and development of this center to most effectively meet the needs of the LGBTQ+ community.
  • Participate in staff meetings, development trainings, community meetings and events, as well as organizational retreats and gatherings.
  • Represent the mission of values of the Pride Center and StarVista.
  • Perform other duties as needed. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
    • Understanding of issues impacting the LGBTQ+ community including the high rate of suicide, stigma, mental health issues, and substance use.
    • Familiarity with San Mateo County and Bay Area community LGBTQ+ health and wellness resources.
    • Understanding of anti-oppression, anti-racism, intersectionality, social justice, and cultural humility.
    • Bi-lingual in Spanish, Tagalog, Chinese (Mandarin, Cantonese), and/or Tongan highly preferred.
    • Lived experience in the LGBTQ+ community highly desired.
    • Strong personal organization and communication skills.
    • Experience working with historically marginalized populations including clients and communities who are Transgender, Non-Binary, and gender diverse, low-income, BIPOC, youth, older adults, dis/abled, and immigrants as well as people who have a history of trauma, are dually diagnosed, living with HIV, system-engaged, and/or experiencing homelessness and housing insecurity.
    • 2+ years previous experience as an Administrative Coordinator or similar role highly desired.
    • Proficiency in Microsoft Office (Word, Excel, SharePoint, Outlook, etc.) and virtual meeting platforms like Zoom/Microsoft Teams.
    • Ability to work in a multidisciplinary, multiracial, multicultural, multi-gendered, and intergenerational environment.
    • Strong commitment to social, racial, and economic justice.
    • Willingness to travel throughout San Mateo County as needed (mileage reimbursement is provided).
    • Valid CA Driver's license, proof of auto insurance and ability to pass fingerprint and TB clearance is required. PI182124105

Keywords: StarVista, San Mateo , Administrative Coordinator, Administration, Clerical , San Mateo, California

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