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Pool Receptionist/Customer Service

Company: British Swim School
Location: San Mateo
Posted on: May 25, 2023

Job Description:

Pool Receptionist/Customer Service
Part Time --- San Mateo
Our amazing, mission-based organization is looking for a FUN receptionist to work onsite at our pool. We call our receptionists Deck Ambassadors because you are the main face of the business to the kids and the parents.

  • Excellent culture - mission driven managers that give back to the community and their staff

  • Opportunity for growth at a business with massive expansion opportunities

  • Structured, paid training (including lifeguard certification)

  • PTO for part time and full time employees

  • Paid birthday time off

  • Highly competitive pay

  • Health benefits for full time employees

  • Company matched retirement account

  • Robust employee retention program

  • Happy, laughing, singing KIDS

    Successful candidates will be RELIABLE, NURTURING, ENERGETIC and love to have FUN.
    Main responsibilities include:

    • Greet families at the door and make them feel welcome and excited to be at British Swim School!

    • Create positive first impressions and conduct appropriate orientation for new families.

    • Ensure the deck is set-up, maintained during class and cleaned up at every shift.

    • Celebrate move-ups and birthdays with singing, photographs, and handing out take-home materials.

    • Post photos and videos to social media in a fun and personal way.

    • Get to know the kids and the classes so you can manage the class schedule, attendance, lesson board and report attendance.

    • Assist the parents with questions they have about their schedule, class notes and progress with their kids.

    • Your first 90 days will be in water training. After successful completion of your in water training, you will begin your Deck training. Deck Ambassadors will be teaching lessons at least 1-2 days per week.

      Experience working with children and a love of swimming is a plus!
      18+ Preferred
      Compensation: $18-$21
      Working at British Swim School is so much more than just a's an opportunity to leave a legacy that may transform a child's life.
      Since 1981, British Swim School has been offering swimming lessons for babies, children, and adults, focusing first on critical water survival skills needed to survive a water accident, then progressing to stroke development and more advanced skills. Dubbed as one of the fastest-growing franchises in the U.S. and Canada, we teach over 27,000 swimming lessons per week using our signature fun and gentle methods.
      The British Swim School team is a nationwide franchise system of independent business owners who are dedicated to our mantra of 'Survival of the Littlest' for their local families.
      Why join British Swim School?

      • Safe & happy work environment - where else might you get to sing at work?

      • Flexible work schedules and hours - making this a great role for students, parents and anyone with a busy lifestyle!

      • Rewarding job with competitive pay - all while making a true difference in your community!

        Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Keywords: British Swim School, San Mateo , Pool Receptionist/Customer Service, Administration, Clerical , San Mateo, California

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