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Technical Writer

Company: Iconma, L.L.C.
Location: San Mateo
Posted on: November 22, 2021

Job Description:

* The QMS (Quality Management System) Technical Writer will author, edit, and release all relevant documentation to support CQR (Corporate Quality and Reliability) and xlient at large. * They will define, create, and update documentation associated with policies, procedures, work instructions and any associated specifications. * QMS technical writer will work closely with other talented writers across the organization for the collaborative and standardize development of QMS. * The candidate should demonstrate expertise in word processing, spreadsheets, process maps, flowcharts and technical language. * They should display fluency in English, strong writing skills and ability to communicate information in a clear and concise manner with cross functional teams. They will also support other Quality System projects. * Create, format and release documentation in compliance with QMS guidelines. * Work closely with cross functional teams to produce accurate, high-quality documentation. * Edit and author content using tools such as Google and Microsoft Office to produce specifications, datasheets, reports, drawing notes and other document types. * Generate graphics such as timeline diagrams, swim lane diagrams, and flow charts. * Review technical content to edit and format to defined templates. * Conduct document reviews and collect approvals from stakeholders to ensure accuracy of the technical documentation. * Continuously improve documentation quality based on the review/approval process and feedback received from stakeholders. * Collaborate with QMS Engineer for creating and maintaining the document release metrics for periodic review. * Contribute to documentation development lifecycle improvements that enable efficient delivery of quality documentation content across the organization. * Provide administrative support on documentation related Quality System projects. Requirements * 2- 5 years of experience as a technical writer * Bachelor's degree or equivalent practical experience in technical field or writing and communication field. * Proficiency with a document management system, Google Workspace, MS Office Suite (Word, Excel, PowerPoint, Visio) * Experience with bug tracking database such as JIRA or corrective action database * Experience adhering to corporate templates and following corporate style guides. * Strong written and oral communication skills * Exhibit high attention to detail in a fast-paced environment * Ability to manage workload to achieve deliverables to deadline * Ability to approach role with can do, team player and positive attitude * Experience with Quality Systems based on ISO 9001:2015, IATF 16949:2016, ISO 26262 or similar. * EV or automotive experience a plus * Experience with authoring and drawing tools such as Adobe Acrobat DC, LucidChart, Confluence, 3DX- Enovia, Polarion, and/or Dozuki a plus As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Keywords: Iconma, L.L.C., San Mateo , Technical Writer, Advertising , San Mateo, California

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