Patient Services & Medical Office Coordinator
Company: Amerit Consulting
Location: San Francisco
Posted on: January 20, 2026
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Job Description:
Job Description Overview: Our client, a Medical Center facility
under the aegis of a California Public Ivy university and one of
largest health delivery systems in California, seeks accomplished
Patient Services & Medical Office Coordinator . Candidate must be
authorized to work in USA without requiring sponsorship Location:
San Francisco, CA 94110 Duration: 13-week contract w/ possibility
of extension Notes: Schedule: Mon - Fri, 8:00 AM – 5:00 PM. 100%
Onsite roles. Position 1: Job Title: Patient Relations Specialist
Qualifications: Direct experience handling patient grievances or
patient advocacy in a hospital or healthcare system. Experience
working with ethnically, culturally, and sexually diverse
populations. At least three years of relevant healthcare, patient
relations, public health, or compliance related experience, or
equivalent hands-on experience. Knowledge of HIV/STD treatment and
prevention with a focus on harm reduction. Strong knowledge of
Patient Rights & Responsibilities, Joint Commission standards, and
Centers for Medicare / Medicaid regulations. Knowledge of Medical
Terminology. Strong knowledge of data collection, compilation, and
analytical techniques. Strong skills to comprehend and assess
patient's grievances to quickly locate appropriate resource for
assistance. In-depth knowledge of the organization and how to get
issues resolved. Preferred Certification: California HIV Test
Counseling Certification. Position 2: Job Title: Patient Services &
Medical Office Coordinator Qualifications: Strong writing skills to
include the ability to compose, edit, and proof a wide variety of
documents. Demonstrated administrative/office coordination skills.
Demonstrated knowledge of medical practice terminology. Basic math
skills. Ability to deal sensitively and effectively with patients.
Excellent organizational and problem-solving skills. Successfully
passes fingerprinting protocol and is approved to be a cash
collector. Strong computer skills, including basic keyboarding
skills, and experience with at least two Office-type software
programs (i.e., Outlook, Word, and Excel). Proven ability to
navigate through multiple patient records systems. Ability to
analyze situations, prioritizes tasks, and develops solutions and
make recommendations. Ability to work with minimal supervision.
Ability to use good judgment and work independently at times under
the pressure of deadlines. Excellent customer service and
communication/interpersonal skills, both over the telephone and
directly. Proven ability to deal with a wide variety of
individuals. Within 6 months of start date, based upon completion
of training, the Supervisor completes the proficiency checklist
with the employee. This includes the following areas if applicable
o Referrals (Incoming referral entry) and handling all referral WQs
o Pend orders o Pend smart sets o Schedule surgeries o Work
applicable work queues o Messaging (CRM) if applicable o 2nd calls
in CRM if applicable o Telephone encounters o My open encounter o
Staff message o New message o Route Patient advice request to
providers (My Chart) o Patient Schedule (My Chart) o Letters o
Pools o Patient look up o Check in process o Check out process o
Comment field o Quick note o Scanning. Preferred Qualifications:
SFDPH Eligibility Basics certification. Bi-lingual or multi-lingual
capability (Spanish) strongly preferred. Demonstrated experience in
health care (may include medical, dental, or veterinary) in the
following areas: patient scheduling, insurance verification, medial
record data abstraction, or patient financial services. Prior
experience with appointment, ancillary service or surgical
scheduling or a combination of all three. Prior experience with
EPIC. Knowledge of community-based HIV service agencies and HIV
specific assistance programs. Work experience of providing services
to HIV individuals in a clinic-based setting. I'd love to talk to
you if you think this position is right up your alley, and assure a
prompt communication, whichever direction. If you're looking for
rewarding employment and a company that puts its employees first,
we'd like to work with you. Satwinder “Sat” Singh Lead Technical
Recruiter Company Overview: Amerit Consulting is an extremely
fast-growing staffing and consulting firm. Amerit Consulting was
founded in 2002 to provide consulting, temporary staffing, direct
hire, and payrolling services to Fortune 500 companies nationally;
as well as small to mid-sized organizations on a local & regional
level. Currently, Amerit has over 2,000 employees in 47 states. We
develop and implement solutions that help our clients operate more
efficiently, deliver greater customer satisfaction, and see a
positive impact on their bottom line. We create value by bringing
together the right people to achieve results. Our clients and
employees say they choose to work with Amerit because of how we
work with them - with service that exceeds their expectations and a
personal commitment to their success. Our deep expertise in human
capital management has fueled our expansion into direct hire
placements, temporary staffing, contract placements, and additional
staffing and consulting services that propel our clients’
businesses forward. Amerit Consulting provides equal employment
opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard
to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state, or local laws. This policy applies to
all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner
that is consistent with local, state, and federal laws.
Keywords: Amerit Consulting, San Mateo , Patient Services & Medical Office Coordinator, Customer Service & Call Center , San Francisco, California
