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Director, Engineering - Machine Learning Platform

Company: SurveyMonkey
Location: San Mateo
Posted on: January 8, 2022

Job Description:

Apply Now Director, Engineering - Machine Learning Platform at Momentive San Mateo, CA/US - Remote Who we are and what we do Momentive (NASDAQ: MNTV) (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback , SurveyMonkey , and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company's vision is to raise the bar for human experiences by amplifying individual voices. Learn more at More about our Machine Learning Platform Team The Machine Learning Platform (MLP) team owns the complete ML operations pipeline and is responsible for building out a machine learning platform that accelerates the efficient adoption of machine learning across all Momentive portfolio products. The goal is to build applications and tools that enable the scalability of ML along all points of the lifecycle of an AI project, from feature discovery to model training, from model deployment to post-production monitoring and evaluation. What we're looking for Today, the ML platform is powering millions of predictions and we are looking for an experienced Engineering Director to help scale it up to billions! Reporting to our Senior Director, Engineering - Machine Learning, you will lead the team responsible for continuing to evolve our machine learning platform while exploring and deploying new technologies to guide ease of development, scalability, and performance gains for the ML platform. You will

  • Be a close partner with the product data science team to provide tooling for data science workflow, support feature discovery, model training, model deployment, etc.
  • Be an architectural voice and partner with infrastructure and applications engineering teams to ensure machine learning requirements are understood and incorporated in architecture decisions.
  • Lead a team of 10+ engineers and set the strategy for scaling to 15+ over the next 12-18 months.
  • Ensure the team has the tools and capabilities to provide operational excellence on the ML platform and throughout the ML project lifecycle.
  • Promote excellence in execution by streamlining agile processes, clarity in project definition, and making smart trade-offs between tech debt accumulation and pay off. You have
    • Deep technical experience building production machine learning platforms at scale in the cloud.
    • Experience solving the unique challenges in different stages of the machine learning project lifecycle.
    • Well-versed in large-scale data storage and processing and know when to use out-of-the-box solutions versus building custom ones
    • Experience with applied machine learning techniques, including natural language processing, classification, spam detection, personalization / ranking, etc.
    • Passionate about your profession, curious, and continuing to learn to drive excellence and innovation in software engineering and architecture
    • A sense of platform ownership and customer service demonstrated through uptime, responsiveness, and positive action.
    • A track record for making it happen - rapid and clean execution.
    • Experience shaping and leading a lean organization, making strategic trade-offs that are in priority when needed.
    • The ability to hire and grow a team of software engineers of all experience levels
    • 8+ years of hands-on software engineering experience
    • 6+ years of management experience What we offer our employees Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel. We've won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards , and Take 4 sabbaticals. Momentive is featured as a Glassdoor 2021 Best Place to Work and National Capital Region's Top Employer in Canada (2021). In 2020, Momentive was recognized as a top place to work by Glassdoor Best Places to Work, Fortune Best Places to Work in the Bay Area,'s Best Companies for Women to Advance, and National Capital Region's Top Employers in Canada. Momentive has consistently been recognized by Great Place to Work - and Fortune as a top workplace since 2018, and we have also won numerous awards as a leader in global survey software, including being named among the G2 Best Software Companies, CNBC's Disruptor 50, and the Forbes Cloud 100. Our commitment to an inclusive workplace Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Learn more about our diversity, equity, and inclusion efforts here. How did you first hear about Momentive? -*
      Please select Are you legally authorized to work in the United States for our Company? -*
      -- Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our Company in the United States? -*
      -- Before submitting your application please review the below: -*
      For more information on how Momentive (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our Global Applicant and Candidate Data Privacy Notice . Please review this and acknowledge your acceptance of its content by [selecting the option in/ticking] the box below. Should you have any queries in relation to this, please contact Please select Do you have at least 6 years of people management experience in software engineering? -*
      -- Do you have experience with applied machine learning techniques, including natural language processing, classification, spam detection, personalization / ranking, etc? -*
      -- U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Momentive are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
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Keywords: SurveyMonkey, San Mateo , Director, Engineering - Machine Learning Platform, Engineering , San Mateo, California

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