Customer Success Manager

Company: Jobot
Location: San Mateo
Posted on: June 17, 2022

Job Description:

Customer Success Manager needed for SaaS service comapny!This Jobot Job is hosted by: Michael ColemanAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $90,000 - $150,000 per yearA bit about us:We provide a variety of services for Start-up and Established SaaS companies. We provide resources to allow them succeed and to stay at the forefront of the industry.Why join us?Competitive Salary and Benefits. Great company culture. Hybrid office/work from home. We will continue to gain more and more strategic sponsors and partners providing a great growth opportunity for this role.Job DetailsThis person will be a key member of our revenue and marketing teams, ensuring that our sponsors have a great time and that positive feedback and greater investment are achieved year after year. Duties/Responsibilities:Create and launch a weekly sponsorship webinar series.Maintain close contact with top sponsored leadership teams and speakers, and keep them informed about upcoming events, media opportunities, and community gatherings.Create and implement an onboarding strategy for new and returning sponsors, including welcome boxes, sponsor updates, and inventory communication.Assist with the collection of sponsor assets.Maintain a current list of essential sponsor connections and VIPs by region, complete with updated contact and firm information. Inviting them to relevant events/meetings/trips is a good way to start.To ensure long-term client pleasure, build and sustain strong, long-lasting client connections.Facilitate and collect feedback from the sponsor community on a regular basis.Skills/Experience needed:Account management is preferred. SaaS/B2B experience helps, but any client-facing experience is good along with a passion for business software.Some experience with larger accounts over $100,000Client relationship managementExperience helping grow a community, organizing events, dinners, and hosting and coordinating a podcast or webinar series is preferred.Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Keywords: Jobot, San Mateo , Customer Success Manager, Executive , San Mateo, California