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Associate Community Manager

Company: Yoh
Location: San Mateo
Posted on: June 17, 2022

Job Description:

Associate Community Manager is needed for a contract opportunity with our client in the Entertainment industry - must be located in the San Mateo, CA area.

  • 1 Year contract with the possibility of extension
  • $40-$53hr DOE
  • Must provide proof of vaccination
  • Must have the legal right to work in the United States

    Job Description:

    The Associate Community Manager will be responsible for establishing and growing our communities around supported games with a proficiency in player communications, feedback cycles, and deployment and maintenance of best practices. They will contribute to the development of the global community strategy, creating and executing global plans, and work with a distributed international team that is focused on building relationships and earning trust with players around the world. This position will sit between content, program design and tournament operations, contributing to improving Tournaments content and programs through player feedback and recommendations. This position will also provide their guidance to cross-functional team members, facilitating collaborative planning and executing commitments at high quality standards.

    What you'll do:

    • Shape community-focused strategies, content campaigns, and development support to serve the community needs, production, and marketing objectives.
    • Manage community communications and act as a primary spokesperson for Tournaments, leading conversations and ongoing dialogue within your communities online
    • Define and report on content KPI's to demonstrate success and ROI of community programs and content.
    • Manage and execute communication, content distribution, activities and initiatives with multiple interdisciplinary stakeholders to ensure quality and positive player experience
    • Develop and execute community engagement plans through a variety of content tactics which augment the overall marketing strategy; includes but not limited to contributing to the creation of assets such as video blogs, podcasts, interviews, annotated screenshots and game guides.
    • Act as a primary representative for players' needs within the team to positively influence program and content development and communications positioning on behalf of our players and business objectives.
    • Manage and produce internal reports on community reaction, activities and output.
    • Coordinate community-centric events including, but not limited to, physical events, content opportunities and tournaments.

      • Shape player feedback cycles and provide insights to the team to influence game experiences, stimulate user retention, and assist in positioning messaging and marketing beats.

        Who you are:

        • A minimum of 2+ years' experience working professionally with brand communications, forums, or social media
        • Experience presenting complex concepts in an easily understood, player-friendly manner
        • Intermediate experience managing online communities and developing strategy
        • Experience with channel management, publishing calendars, reporting, and analytics
        • Ability to meet deliverables amid a fast-paced, high-volume environment
        • Strong writing and editing skills used to quickly develop detailed communications
        • Able to confidently communicate about Tournaments products with the public
        • Detail-oriented and driven to organize and re-prioritize tasks and decisions under regularly shifting requirements and deadlines
        • Strong team player, able to balance and blend the needs of various departments and stakeholders, both internal and external, into effective strategies

          If This Sound Like You, Apply Now!

          Recruiter: Diane Law






Keywords: Yoh, San Mateo , Associate Community Manager, Executive , San Mateo, California

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