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Associate Fieldwork Support Manager

Company: IQVIA
Location: San Mateo
Posted on: June 19, 2022

Job Description:

Associate Fieldwork Support ManagerIQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA's US Primary Intelligence business unit is a rapidly growing market research consulting business focused on the pharmaceutical and biotechnology industry. - We conduct market research studies to address critical strategic and tactical business questions faced by our biopharmaceutical clients. We employ a wide variety of methodologies to best address client objectives. -We are seeking bright, motivated candidates for a full-time Associate Fieldwork Support ManagerThe Field Operations position is responsible for successfully fielding market research projects in a time-sensitive environment. The position's primary responsibility is leading the successful fielding of a market research project. This includes managing and matching client target lists against our large healthcare professional (HCP) panel, inviting HCPs to participate in quantitative online survey as well as qualitative telephone or in-person interviews, monitoring project status and quotas, managing daily communication and progress of vendor partners, proactively developing strategies and tactics to ensure the successful completion of the data collection phase within budget, and actively collaborating and communicating with the internal client facing team. - The ideal candidate will be highly organized with strong project management skills, analytically minded, able and driven to problem solve, and detail oriented.Candidates with experience in relational database structures and queries are strongly encouraged to apply.Fielding Strategy for Market Research ProjectsConduct client target list matches by matching client supplied lists against an internal proprietary panel of physicians and healthcare professionalsDetermine sample/project feasibility based on list match results (or internal panel counts), fielding statistics, and type of research being conductedProvide overall fielding strategy based on project requirements and timelinesContribute to growth of panel of physicians and HCPs in support of client projects and initiativesProactively learn and use IQVIA's secondary data assets to drive fielding decisions and panelist experienceManagement of Fielding for ProjectsSet-up and launch healthcare professional surveysAnalyze field progress daily and provide actionable project status updatesProactively develop strategies to solve recruitment and quota challengesCommunicate and work closely with the internal client facing team to stay on timelineAs needed, manage vendor partners that provide supplemental sampleManage fieldwork costs to a pre-planned budgetRequired Knowledge/Skill Set:Extremely proficient in Excel.Solid knowledge of Oracle SQL or MySQL relational databases and SQL programming language (Competency testing required)Experience working in either project management, fielding operations, or a similar position in the fieldwork or market research services spaceExcellent communication skills both oral and written and the ability to communicate back difficult/sensitive information in a tactful, measured mannerStrong problem-solving skills using a systematic approach using available data, operational knowledge and critical thinking skillsProject management experience involving concurrent projects on tight deadlines, a plusAbility to communicate project risks/concerns to management, and set expectationsKnowledge of the market research process and/or healthcare landscape helpfulEducation/Experience:BS or equivalent in computer science or a related discipline2-3 years of work experience in market research, fielding operations, or fieldwork service organization.IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at -We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status.

Keywords: IQVIA, San Mateo , Associate Fieldwork Support Manager, Executive , San Mateo, California

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