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Senior Partner Portfolio Manager

Company: Coupa Software Inc.
Location: San Mateo
Posted on: August 3, 2022

Job Description:

Coupa Software (NASDAQ: COUP), a leader in business spend management (BSM), has been certified as a "Great Place to Work" by the organization. We deliver "Value as a Service" by helping our customers maximize their spend under management, achieve significant cost savings and drive profitability. Coupa provides a unified, cloud-based spend management platform that connects hundreds of organizations representing the Americas, EMEA, and APAC with millions of suppliers globally. The Coupa platform provides greater visibility into and control over how companies spend money. Customers - small, medium and large - have used the Coupa platform to bring billions of dollars in cumulative spend under management. Learn more at. Read more on theor follow.Do you want to work for Coupa Software, the world's leading provider of cloud-based spend management solutions? We're a company that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel our innovation and growth. At Coupa, we're building a great company that is laser focused on three core values:1. Ensure Customer Success- Obsessive and unwavering commitment to making customers successful.2. Focus On Results- Relentless focus on delivering results through innovation and a bias for action.3. Strive For Excellence- Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.Coupa's partner program, Partner Connect, was designed to create an experienced and highly leveraged partner ecosystem that supports mutual customers working to optimize their business spend. Partners consist of consulting and implementation practices, technology providers, and resellers focused on source-to-contract, procure-to-pay, expense management, third party risk management, supply chain design, treasury management, business process optimization, change management, and supplier onboarding.As a member of the Partner Success Team, the Partner Portfolio Manager (PPM) will focus on establishing a framework to support partner delivery in the expanding Corporate and Mid-Market customer tiers. The Partner Portfolio Manager will develop a standard approach to support partner engagements from sales through go-live, and eventually grow a team to manage a portfolio of partner led engagements under the established process.The ideal candidate will have business experience that enables them to engage at the executive level, as well as industry/consulting experience pertaining to the delivery of spend management solutions. This person should have a demonstrated ability to think about strategic partnerships, how to drive alignment within those partnerships & execution in the field. This candidate will also be responsible for building out the program, and team members to support the program at scale.Responsibilities:

  • Own & Operate Partner Portfolio Management program with a focus on process improvement.
  • Develop a team to manage individual partner project portfolios
  • Maintain detailed information on assigned partners' projects through regularly reviewing project health and lifecycle stages, including:
  • Key Dates
  • Project Lifecycle Stages
  • Design & Customer Readiness documentation
  • Sales to Partner & Partner to Customer Value Management handover process
  • Serve as the primary point of contact for Partners Delivery Owners
  • Provide visibility of projects to internal stakeholders
  • Measure partner performance to KPIs related to Customer's product usage
  • Regular Duties include:
  • Dashboard reporting in SFDC
  • Engage with Partners to drive to milestones/deliverables
  • Drive meetings/project reviews
  • Engage Cross-functional Support as needed
  • Periodic Partner Project AuditsA successful PPM Will be able to demonstrate:
  • Data accuracy & completion of all deliverables
  • Consistency & compliance to the program process
  • Identification and execution of program improvements
  • Strong people management capabilities and drive to scaleRequirements:
  • Bachelor's degree in business or a related field, with a background in channel & partner development, delivery, execution or account management.
  • 5-7+ years of experience in SaaS delivery, working with Partners is preferred
  • Management experience with offshore/near shore teams
  • Knowledge of technology partners in procurement and adjacencies
  • Excellent oral and written communication skills
  • Excellent time management and interpersonal skills
  • Exceptional collaboration and relationship-building skills - with the ability to develop work in relationships at all levels of management
  • Strong presentation skills and the ability to articulate complex concepts to cross-functional audiences
  • Strong project management and analytical skills
  • Qualities that reflect a self-motivated individual with the ability to work as part of a team.
  • Experience with Coupa as a platform
  • Coupa Certification a plus
  • High intellect and business acumen, curiosity and a willingness to move fast, be wrong and improve.
  • Maintain productivity across competing priorities.
  • Self-motivated & work effectively under pressure
  • Contribute to a fast-paced, complex, collaborative, and team-oriented environment
  • Knowledge of Salesforce is a plus
  • Ability and willingness to travel (25-30%)At Coupa, we have a strong and innovative team dedicated to improving the spend management processes of today's dynamic businesses. It's our people who make it happen, and we strive to attract and retain the best in every discipline.We take care of our employees every way we can, with competitive compensation packages, as well as restricted stock units, an Employee Stock Purchase Program (ESPP), comprehensive health benefits for employees and their families, a 401(k) match, a flexible work environment, no limit vacations for exempt employees, non-exempt employees are on an accrual basis for PTO, catered lunches---And much more!As part of our dedication to the diversity of our workforce, Coupa is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.Please be advised, inquiries or resumes from recruiters will not be accepted.

Keywords: Coupa Software Inc., San Mateo , Senior Partner Portfolio Manager, Executive , San Mateo, California

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