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Sr Manager, Strategic Sourcing

Company: Freshworks
Location: San Mateo
Posted on: November 22, 2022

Job Description:

Company Description
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion , irrespective of their background, gender, race, sexual orientation, religion or ethnicity.
Freshworks makes it fast and easy for businesses to delight their customers and employees . We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Job Description
We are in search of an experienced, highly motivated Sr Strategic Sourcing Manager to support various spend categories and help scale Freshworks' rapid growth. This role will take the lead on various transformation initiatives as we scale the org, drive key Strategic Sourcing projects, and liase with peer Sourcing Managers to align on functional strategy. This highly visible role will be responsible for developing and implementing category strategies and advising on how best to structure service relationships with Freshworks' global service providers. This is a fantastic opportunity for a candidate that wants to be part of a dynamic Sourcing organization that is operating at an accelerated pace and scaling for Freshworks' bright future.
The ideal candidate is a team player, a confident business partner, capable of driving action cross-functionally, analytical, and an experienced negotiator. This person is comfortable operating at all levels, with an eye on the strategic big picture, while skillfully managing the strategy and project details.

  • Ability to apply rigorous logic and sound methods to solve multi-faceted problems with effective solutions
  • Proven ability to understand complex, competing objectives and identify mutually beneficial solutions through skillful negotiation with key suppliers
  • Experience with developing and implementing competitive and sole source negotiation strategies to drive favorable outcomes
  • Able to build constructive and effective relationships with a broad and diverse group of business partners, inclusive of senior members of management
  • Experience in financial analysis to ensure that negotiated agreements provide the best possible returns for the company
  • Ability to work in an energizing environment, leading strategic and tactical projects, prioritizing to effectively meet the needs of the Freshworks and drive efficiencies
  • Experience leading multiple projects at the same time, negotiating successfully while maintaining the relationship, and working effectively with people at all skill and organizational levels, internally and externally.
  • Ability to influence at all levels, with a demonstrated aptitude to work effectively within a matrixed team across multiple functional areas, and be assertive in driving successful strategies
  • Effective development of and delivery in a variety of presentation settings including one-on-one, small, and large groups
  • Comprehensive understanding of contractual terms and the ability to negotiate key provisions
  • Experience working with globally distributed internal and external teams Additional Information
    All your information will be kept confidential according to EEO guidelines. Colorado Pay Range: $135,000-$165,000+ comprising an annual salary & incentive compensation. You may also be eligible for equity and additional generous company benefits.
    At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Keywords: Freshworks, San Mateo , Sr Manager, Strategic Sourcing, Executive , San Mateo, California

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