Sr. Manager, Product Operations

Company: Visa
Location: San Mateo
Posted on: November 19, 2023

Job Description:

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description Essential Functions

• Drive product operational readiness by identifying business processes that need to be established, work with the respective cross functional teams to design and establish the processes
• Responsible for GA readiness of portfolio products
• Responsible for operationalization of pilots for new solutions
• Responsible for successful new market entries for existing products
• Define RACI and optimize engagement and processes between global product, regions and partner functions
• Program manage large scale initiatives and product deployments
• Support the product team by utilizing data analytics in support of growing business and deepening relationships.
• Extensive collaboration and teamwork with key internal Visa partners including to execute sales plans and strategies.
• Review and understand customer service, and integration processes and work with the teams to establish the support structure for country launches
• Establish processes pertaining to Visa rules for the product, and work with rules, and legal teams to publish the rules for the product area as necessary This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications
  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
  • Worked on front end user experience in ecommerce or other related creative user experience environments
  • Experience with all GTM strategy, planning and execution
  • Deep background in payments, BNPL payments, and product management with a proven record of scaling products a plus Preferred Qualifications
    • 9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
    • Demonstrated capability to understand and operationalize complex technical products
    • Customer champion with a proven track record of developing and executing a product vision for successful products based on deep understanding of customer needs
    • Proven leadership capabilities including strong thought leadership, effective decision making, and ability to drive for results
    • Strong communication skills and ability to communicate at all levels of the organization
    • Excellent problem-solving skills with a strong focus on client success. Comfortable making decisions with limited data, structuring abstract problem statements and defining solution path for execution
    • Demonstrated thought leadership and the aptitude to think creatively and identify newways to innovate. Demonstrated passion for driving payments innovation Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 147,700.00 to 192,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Videos To Watchhttps://www.youtube.com/watch?v=Dbpe2T5Z_Jo

Keywords: Visa, San Mateo , Sr. Manager, Product Operations, Executive , San Mateo, California