Supervisor - Onsite Lab Services - $3,000 Sign on Bonus
Company: Avantor
Location: San Mateo
Posted on: June 25, 2022
Job Description:
Job SummarySeeking a dynamic, highly motivated, and customer
centric candidate! with special skills related to lean process
improvements. The ideal candidate will be responsible for the
day-to-day activities of an assigned group of onsite lab services
team members. Key service activities include: Scientific glasswash,
chemical tracking procurement of lab supplies, management of lab
coats/dry ice/gases. Other duties include; monitoring key
department metrics to deliver high level service to customers.
Handling customer questions and issues, researches and resolves
customer discrepancies. Prepares schedules to cover departmental
duties. Manages performance goals including appraisals, mentoring
and coaching.BENEFITS
- Dental, Vision, and Medical with prescription (all available on
1st day)
- Spending and savings accounts: Healthcare savings, flexible
spending & limited purpose flexible spending.
- PTO and short and long-term disability coverage
- Paid parental leave, 401k, stock purchase options and so much
more!MAJOR JOB DUTIES AND RESPONSIBILITIES
- Oversight of Chemical Support & Lab Support Specialists team
and point of contact for relationship and accountability between
J&J and Avantor staff.
- Management of team timecards, vacations, general scheduling of
personnel activities, onboarding and offboarding, scope alignment,
personnel reviews, and other typical management functions.
- Support in the administrator functions of the ROATS system for
supporting team members in their access and establishment of the
system setup.
- Handles initial onboarding setup for all employees including
annual renewal tasks (badge, site access forms, safety videos,
etc.)
- Handle training adherence to ensure completion and follow
up.
- Establishing and providing metric packages to the customer at a
regular frequency.
- Implementation of all disciplinary/administrative functions in
accordance with SOW/SOP adherence.
- Responsibility for implementing and pursue activities to within
the Site Services Agreement (SSA): chemical, freezer, and pipette
management, glasswash, lab Services, equipment, shipping of
samples, BSL 2+ Support, vivarium support, and solvent
deliveries.QUALIFICATIONS
- BS degree required; in a science related field
- 3 years of management experience
- Six Sigma Lean Training a plus
- Experience in account development and implementation a
plus
- Proficient in the use of Microsoft Office, PowerPoint, Outlook
and ExcelKNOWLEDGE SKILLS AND ABILITIES
- Conform to all customer requirements for background checks,
health and safety issues, security clearances and medical
checkups.
- Knowledge of Information Access and ERP Systems; intermediate
Microsoft Office Knowledge with proficiency in Microsoft Word,
Excel, PowerPoint and basic understanding of Microsoft Access
- Excellent customer service skills; display a professional can
do demeanor.
- Basic purchasing and inventory knowledge
- High regard for safety, quality and adherence to protocols,
policies and procedures
- Must be flexible, adaptable, and multi-task oriented
- Ability to self-manage and self-motivate; enlightened
- Strong verbal and written communication skills to speak with
both customers and various departments within VWR.
- Proficient in trouble shooting
- Understanding of, and ability to coordinate VWR's policies
consistently
- Ability to make sound business decisions with limited
consultation with manager.ENVIRONMENTAL WORKING CONDITIONS &
PHYSICAL EFFORTThe work environment characteristics and physical
effort described here are representative of those an associate
encounter while performing the key functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities.Typically works in an office environment with adequate
lighting and ventilation and a normal range of temperature and
noise level.Work assignments are diversified. Examples of past
precedent are used to resolve work problems. New alternatives may
be developed to resolve problems.A frequent volume of work and time
critical impose strain on routine basis.Minimal physical effort is
required. Work is mostly sedentary but does require walking,
standing, bending, reaching, lifting or carrying objects that may
weigh up to 50lbs. With assistance when needed.DISCLAIMER:The above
statements are intended to describe the general nature and level of
work being performed by employees assigned to this classification.
They are not intended to be construed as an exhaustive list of all
responsibilities, duties and skills required of employees assigned
to this position.Avantor is proud to be an equal opportunity
employer.EEO Statement:We are an Equal Employment/Affirmative
Action employer. We do not discriminate in hiring on the basis of
sex, gender identity, sexual orientation, race, color, religious
creed, national origin, physical or mental disability, protected
Veteran status, or any other characteristic protected by federal,
state/province, or local law. If you need a reasonable
accommodation for any part of the employment process, please
contact us by email at and let us know the nature of your request
and your contact information. Requests for accommodation will be
considered on a case-by-case basis. Please note that only inquiries
concerning a request for reasonable accommodation will be responded
to from this email address.For more information about equal
employment opportunity protections, please view the Equal
Employment Opportunity is THE LAW Poster, EEO is the Law Poster
Supplement, and Pay Transparency Non-Discrimination Provision using
the links below.3rd Party Non-Solicitation Policy:By submitting
candidates without having been formally assigned on and contracted
for a specific job requisition by Avantor, or by failing to comply
with the Avantor recruitment process, you forfeit any fee on the
submitted candidates, regardless of your usual terms and
conditions. Avantor works with a preferred supplier list and will
take the initiative to engage with recruitment agencies based on
its needs and will not be accepting any form of solicitation.
Keywords: Avantor, San Mateo , Supervisor - Onsite Lab Services - $3,000 Sign on Bonus, Healthcare , San Mateo, California
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