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Mental Health Program Specialist - Adult Services - North County (Open & Promotional)

Company: County of San Mateo, CA
Location: San Mateo
Posted on: May 10, 2024

Job Description:

Salary : $110,156.80 - $137,675.20 Annually

Location : County of San Mateo, CA

Job Type: Full-Time

Job Number: G081BR

Department: Behavioral Health and Recovery Services

Opening Date: 01/25/2024

Closing Date: Continuous


Note: This recruitment schedule was amended on February 9, 2024 to extend the Final Filing Date. This recruitment has been changed to "Continuous."

San Mateo County Health is seeking experienced individuals for the position of Mental Health Program Specialist - Adult Services - North County in the Behavioral Health and Recovery Services (BHRS) division.

The current vacancy is in the North County Mental Health Clinic located in Daly City. The position may travel throughout the County to perform duties of the job.

The clinic serves a severely mentally ill (SMI) population of adults. Services include individual/group treatment, medication support and case management. The chosen candidate will supervise a small staff of professionals; partner and build relationships with community groups; promote mental health awareness; and assist with program service delivery that is tailored to the diverse community served. They will also provide direct service to a small caseload of clients.

Other duties include but are not limited to:

  • Supervising staff which may include any of the following: clinicians, community workers and/or trainees.
  • Providing leadership in conducting Quality Assurance support to clinicians adhering to documentation guidelines.
  • Coordinate client's entry to Adult System of Care from referral initiation, outreach and engagement, in collaboration with the Call Center, Same Day Assistance, and Community Service Area partners.
  • Coordinate and schedule initial appointments for clients entering care.
  • Provide clinical case management and therapy services to seriously mentally ill adults in a multi-disciplinary setting.
  • Provide clinical case consultation and complex case reviews.
  • Assist Supervising Mental Health Clinician (Unit Chief) in developing and implementing clinic procedures, program development, quality improvement and quality management protocols.
  • Networking/collaborating with community based organizations and other partners.
  • Maintain clinic link to BHRS/Health System by attending and participating in team, staff and adult leadership meetings.
  • Perform administrative tasks in the absence of the Supervising Mental Health Clinician. The ideal candidate will possess the following skills and qualifications:
    • Experience working with culturally and ethnically diverse populations.
    • Proficiency in providing trauma informed services for both mental health and substance use/abuse treatment services in a clinical setting.
    • Knowledge of Recovery Model, Evidenced Based Practices, and current best practices in the fields of addiction treatment and mental health and co-occurring mental illness and substance use.
    • Ability to communicate well in groups or community settings and successfully build relationships with partners.
    • Flexibility in job assignments and able to work among line clinical, administrative staff, consultants and management.
    • Strong organizational skills with an ability to work within multiple systems promoting change, while managing many levels of detail in implementation.
    • Knowledge of computer applications that inform program performance and program management.
    • Competence in supervising multi-disciplinary and multi-cultural staff and assisting with an internship training program.
    • Ability to provide leadership to negotiate and solve complex problems, and resolve conflict.
    • Fluency in another language is a plus, but not required. NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.

      Education and Experience:
      Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

      Experience: Three years of experience as a Mental Health professional.

      • California license as one of the following: 1) Clinical Social Worker; 2) Marriage and Family Therapist; or 3) Clinical Psychologist. Knowledge of:
        • Principles, techniques and practices of program management and delivery.
        • Principles and practices of employee supervision and training.
        • Applicable federal, state and local laws and regulations and County policies and guidelines.
        • Individual, group and family psychodynamics.
        • Psychological diagnostic methods and terminology.
        • Current principles and practices of psychiatric casework.
        • Human and health services systems in the County including private agencies and other community resources.
        • Various methods used in individual and group therapies such as role playing, play, art and milieu.
        • Methods and techniques used in mental health education. Skill/Ability to:
          • Plan, assign, supervise, review and evaluate the work of interdisciplinary subordinates.
          • Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
          • Analyze, interpret and apply various regulations, requirements and/or clinical approaches.
          • Prepare grant proposals and written reports.
          • Set realistic treatment goals and facilitate their attainment.
          • Evaluate patients/clients' degree of mental disability or emotional distress.
          • Communicate effectively in writing and orally and make public presentations as needed.
          • Establish and maintain effective and cooperative relationships with those contacted in the course of the work.
          • Exercise sound independent judgment within general policy and regulatory guidelines.

            Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, Confidential and Management extra-help/limited term, and SEIU or AFSCME represented extra help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

            A supplemental application form must be submitted in addition to our regular employment application form. Resume or CV will not be accepted as a substitute for the required employment application and supplemental questionnaire.

            The examination process will consist of an application screening (pass/fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

            IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

            Apply immediately. This is a continuous recruitment and is open until filled. Selections may be made at any time within the process.
            San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.

            HR Contact: Kristin Herman (01252024) (Mental Health Program Specialist - G081)

            Please visit for a complete listing of all benefits for this classification.

            Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.

            As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.

            County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.


            IMPORTANT: Applicants for this position are required to submit responses to the supplemental questions below. Your responses will provide detailed information about your background and experience related to this position. This information will weigh heavily in the application screening by the subject matter experts and will also be used in the selection process. Answer the questions completely, paying attention to the multi-parts of the questions. While being thorough and detailed, also be concise. Your strategic use of language as well as neatness, clarity of expression, attention to detail, proper use of grammar and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.
            • I have read and understand this important information. Proceed to supplemental questions.


              This position requires possession of a current California license as one of the following. Please indicate which of the following licenses you possess:
              • Clinical Social Worker
              • Marriage and Family Therapist
              • Clinical Psychologist
              • None of the above - I DO NOT meet this requirement.


                Provide your a) license NUMBER, b) license ISSUE date, and c) EXPIRATION date.


                Describe your experience providing clinical supervision to mental health staff and/or interns. Be specific. Include a description of your supervisory style.


                Describe your professional experience serving culturally diverse clients, including the cultural factors you incorporated into your services. Discuss any experience providing services using your bilingual skills, if applicable. Include the services you provided and the types of diverse cultures and populations you served.


                Discuss your experience collaborating with and coordinating services between multiple service providers and community agencies working with seriously mentally ill adult clients. Include your title, the service providers/community agencies you collaborated with, and where you gained this experience. Be specific.

                Required Question

Keywords: County of San Mateo, CA, San Mateo , Mental Health Program Specialist - Adult Services - North County (Open & Promotional), Healthcare , San Mateo, California

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