Barista - PT
Company: Barnes Noble
Location: San Mateo
Posted on: September 19, 2022
Barnes & Noble has a special place in the community, and this holds
true whether you shop in our bookstores or in our Cafes. Baristas
make the experience special by welcoming each guest and creating
the perfect handcrafted beverages. They are also the first to try
and experiment with new roasts and blends. A barista is the first
step to a wonderful career, and we have plenty of opportunities for
you to grow with us. If you enjoy sharing your love for coffee,
then this could be the perfect position for you.
As a barista, you provide first class service to our customers with
every drink you create and every cookie you bake, ensuring their
experience is your top priority. You make the customer experience
pleasurable and provide the perfect complement to any book. Your
passion for coffee, creating inspiring drinks and your knowledge of
the Cafe ensures that customers are delighted by the handcrafted
beverages you serve and look forward to coming into the Cafe again
What You Do
--- Deliver the perfect beverage that exceeds customer expectations
with your ability to engage, build rapport, listen, and provide
friendly, fast service as you go through a tailored order creating
--- Make relevant beverage and food recommendations ensuring an
engaging experience with the customers that connects them with the
right products to meet their needs.
--- Ensure that the Cafe is welcoming to all customers by having a
stocked bake case and neatly displayed merchandise.
--- Take pride in the Cafe and place a priority on ensuring a clean
and tidy environment knowing that cleanliness encompasses all
aspects of the customer experience.
--- Execute all operational standards correctly, in a timely manner
and in accordance with the cafe standards, safety and health
--- Protect company assets by adhering to all processes and working
efficiently to control waste and shrink. --- Recognize and offer to
help both customers and employees with urgency and care.
--- Work in the Cafe which requires physical activity (i.e.,
prolonged standing, repetitive bending, lifting, climbing,
operating espresso machines), and sales floor when needed.
Knowledge & Experience
--- Passionate about the products we serve.
--- Positive and can-do attitude.
--- Enjoy working with people.
--- Listen to people and enjoy solving problems.
--- Make correct recommendations for handcrafted beverages and food
items that satisfy the customer. --- Well-organized, efficient, and
able to multi-task.
--- Can clearly and respectfully communicate and express
--- Treat customers as the first priority at all times.
--- Take initiative and consistently grow and expands cafe
--- Enjoy making recommendations and engaging with others.
--- Exhibit and demonstrate initiative.
--- Support company goals and initiatives and is a team player.
--- Show respect and kindness to fellow employees and
--- Accept responsibility and execute all assignments correctly and
--- Accept coaching and feedback from others openly.
--- Flexible and can adapt to an ever-changing environment.
Barnes & Noble is an equal opportunity and affirmative action
employer. All qualified applicants will receive consideration for
employment without regard to age, race, color, ancestry, national
origin, citizenship status, military or veteran status, religion,
creed, disability, sex, sexual orientation, marital status, medical
condition as defined by applicable law, genetic information,
gender, gender identity, gender expression, hairstyle, pregnancy,
childbirth and related medical conditions, reproductive health
decisions, or any other characteristic protected by applicable
federal, state, or local laws and ordinances.
Please tell us if you require a reasonable accommodation to apply
for a job or to perform your job. Examples of reasonable
accommodation include making a change to the application process or
work procedures, providing documents in an alternate format using a
sign language interpreter, or using specialized equipment. Contact
Keywords: Barnes Noble, San Mateo , Barista - PT, Hospitality & Tourism , San Mateo, California
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