Retail Associate
Company: Sandbox VR
Location: San Mateo
Posted on: January 19, 2023
Job Description:
We're Sandbox VR, and we're the most advanced virtual reality
experience in the world. Our mission is to bring people closer
together through world-class immersive experiences. With our
Hollywood motion capture cameras, 3D body trackers, and haptic
suits, we're operating the next generation of cinemas - where our
guests are the stars of their own movies. Venturing into space? You
got it. Channeling your inner pirate? Absolutely. Need to get some
steps but hate the gym? Our experiences definitely get our guests
moving. - Since we launched in Hong Kong in 2017, we're now live in
25 locations and 7 countries around the world. (We're the #1
Activity in Hong Kong and Singapore on TripAdvisor, and are
averaging 4.8/5 stars on our Google reviews across all US
locations). Oh, did we mention we're rapidly expanding? We want you
to be a part of our journey and help us build this new world!
Interested in working at Sandbox VR? Sneak peek of our store
experience HERE . Pay rate: $17/hr What You Will Be Doing:
- Maintain the Environment: you'll initiate and perform daily
tasks and projects to maintain the aesthetic appeal and cleanliness
of our stores and prepare the experience rooms and equipment for
the guests. -
- Job Mastery: master and be able to assist in training new hires
at the Guest Experience Guide level -
- Live the Sandbox VR Way: exceed expectations of our guests by
promoting our culture, mission and core values. Making a guest
happy makes your day!
- Deliver an Incredible Guest Experience: you'll welcome and
guide our guests through the experience, helping them with VR gear
suiting-up and suiting-down, ensuring a safe and fun experience,
and making sure guests leave excited to share their personalized
videos, photos, and a story that they can share with friends -
- Technical Support and Troubleshooting: partnering with
management and our support team in other parts of the country to
troubleshoot any technical issues that may arise in day to day
operations.
- Collaboration: you'll be asked to partner with management and
other team members for ad hoc projects and other operational duties
that might arise in a fast-growing startup company.
- Safety and Cleanliness: ensuring the safety and cleanliness of
our equipment and location exceeds the expectations of our guests
and team.
- Communication: consistently and effectively identify and
communicate store issues, project updates and ideas with the
management team -What We Are Looking For:
- Guest Service Focused: Delivering an exceptional experience to
all our guests is the most important thing we can do in our
company. You'll need to communicate and present clearly and warmly,
and mostly importantly demonstrate extreme empathy to the needs of
our guests and our team alike. You'll be expected to maintain a
professional appearance and demonstrate integrity, honesty, and
knowledge to provide a white glove experience for our guests.
-
- Physical Stamina: Because this is a retail position, you'll be
expected to stand and walk around for long periods of time. You'll
also occasionally be required to bend, lift (more than 25 lbs.) or
climb up stairs. You'll also need strong close-distance hand eye
coordination and dexterity capabilities in order to handle
technical support tasks.
- Team First Mentality: At Sandbox VR we live by the team first
mentality. You'll be expected to bring a positive attitude,
collaborate and work effectively with your team especially during
high volume/intensity situations.
- Work Ethic: We are building the future of entertainment, so we
are looking for people that thrive in a self starter fast-paced
environment required to deliver a white glove experience for our
guests. You should be a strong problem solver who has a track
record of good judgement and can learn independently and quickly on
the job to master our platform technically and operationally. -
Sandbox VR is committed to equal employment opportunity regardless
of race, color, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship, marital status, disability, gender,
gender identity or expression, or veteran status. We are proud to
be an equal opportunity workplace.
Keywords: Sandbox VR, San Mateo , Retail Associate, Hospitality & Tourism , San Mateo, California
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