Instructional Designer / Content Developer
Company: Coupa Software, Inc.
Location: San Mateo
Posted on: October 11, 2020
Coupa Software (NASDAQ: COUP), a leader in business spend
management (BSM), has been certified as a "Great Place to Work" by
the Great Place to Work organization. We deliver "Value as a
Service" by helping our customers maximize their spend under
management, achieve significant cost savings and drive
profitability. Coupa provides a unified, cloud-based spend
management platform that connects hundreds of organizations
representing the Americas, EMEA, and APAC with millions of
suppliers globally. The Coupa platform provides greater visibility
into and control over how companies spend money. Customers - small,
medium and large - have used the Coupa platform to bring billions
of dollars in cumulative spend under management. Learn more at
www.coupa.com. Read more on the Coupa Blog or follow @Coupa on
Twitter.Do you want to work for Coupa Software, the world's leading
provider of cloud-based spend management solutions? We're a company
that had a successful IPO in October 2016 (NASDAQ: COUP) to fuel
our innovation and growth. At Coupa, we're building a great company
that is laser focused on three core values:1. Ensure Customer
Success - Obsessive and unwavering commitment to making customers
successful.2. Focus On Results - Relentless focus on delivering
results through innovation and a bias for action.3. Strive For
Excellence - Commitment to a collaborative environment infused with
professionalism, integrity, passion, and accountability.Content
Developers at Coupa handle the development of creative and engaging
custom eLearning content for Coupa Product training to serve
customers, partners, and employees in interactive, self-paced, and
video formats. Candidates must have the ability to produce
high-quality eLearning solutions in a fast-paced collaborative team
environment. You should have knowledge of Instructional Design,
adult learning theory, best practices for eLearning, and a desire
for continuous improvement in training processes. You must possess
a strong bias for action and an unwavering commitment to making our
internal and external customers successful, and be able to lead and
collaborate with SMEs, instructors, product documentation, and
content delivery teams. You write engaging scripts, create custom
graphics, and push the envelope to elevate the learning
- Work directly with cross functional stakeholders and subject
matter experts to identify learning needs and objectives.
- Effective use of digital media, elearning development tools,
and other emerging technologies to create and deliver
computer-based video training.
- Design and develop engaging and memorable learning
opportunities (including related learning elements).
- Draft storyboards, scripts, and prototypes of training content
and proactively manage drafts through proper reviews, updates, and
approvals. When necessary, create customized versions of related
content for different target audiences.
- Convert existing documentation and training materials into
engaging and effective online courses and take part in continuous
content processes with Product Content and Training groups.
- Follow a continuous improvement process for training content
including an evaluation method and updates to content as
- Expertise with the following content authoring tools: Adobe
Creative Cloud, Captivate, Rise, Articulate Studio, and
- Experience in professional video software or localization and
accessibility standards a plus.Requirements
- 1+ years of multimedia learning development and Instructional
Design experience in a corporate training environment
- Outstanding writing, editing, critical reasoning,
interpersonal, and communication skills.
- Demonstrated ability to communicate complex technical
information, and convert into easily-understandable learning
- Demonstrated ability to assess learning needs and develop
media-rich, engaging, and high-impact learning solutions.
- Demonstrated ability to apply instructional design theory,
models, and technical training best practices.
- Experience making eLearning exciting, fun, and social.At Coupa,
we have a strong and innovative team dedicated to improving the
spend management processes of today's dynamic businesses. It's our
people who make it happen, and we strive to attract and retain the
best in every discipline.We take care of our employees every way we
can, with competitive compensation packages, as well as restricted
stock units, an Employee Stock Purchase Program (ESPP),
comprehensive health benefits for employees and their families, a
401(k) match, a flexible work environment, no limit vacations for
exempt employees, non-exempt employees are on an accrual basis for
PTO, catered lunches---And much more!As part of our dedication to
the diversity of our workforce, Coupa is committed to Equal
Employment Opportunity without regard for race, ethnicity, gender,
protected veteran status, disability, sexual orientation, gender
identity or religion.Please be advised, inquiries or resumes from
recruiters will not be accepted.
Keywords: Coupa Software, Inc., San Mateo , Instructional Designer / Content Developer, IT / Software / Systems , San Mateo, California
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