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Service Coordinator - $38,000

Location: San Mateo
Posted on: January 14, 2021

Job Description:

Service Coordinator III in Foster City

Seeking a Service Coordination for a call center in Foster City. This position serves in a leadership role and oversees a group of individuals to maintain performance goals. We are looking for someone that is self-motivated, ability to solve problems and be flexible.


Answer phone calls and provide assistance to customers

Coach and mentor subordinates

Assist with new hire training

Document and communicate any issues or complaints made by customers

Preform follow-up calls to maintain customer satisfaction

Maintain computers and other office equipment

Assign vendors as needed

May have other projects assigned


Exceptional written and verbal communication skills

Proficient in Microsoft Word, Excel, PowerPoint, Access and Outlook

Excellent organizational skills

Ability to read a map as well as other various reports

Able to negotiate effectively

Able to work weekends and nights

High School Diploma or equivalent

3 years of experience in a call center setting or customer service position

A self motivator, needs little supervision

Service Coordinator - $38,000 We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , San Mateo , Service Coordinator - $38,000, IT / Software / Systems , San Mateo, California

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