Growing Call Center in Foster City! Great Growth Opportunities!
Location: San Mateo
Posted on: January 14, 2021
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Job Description:
POSITION SUMMARY:
A Service Coordinator has responsibility for answering, assigning,
dispatching and follow up for road service requests made through
the Clients Emergency Road Service Call Center and responsibility
to assign vendors, dispatch or follow up on road service requests
that have been initiated by other Service Coordinators. Service
Coordinators may be asked to assist with other business of the
Club.
REQUIRED QUALIFICATIONS:
-One year of work experience preferably in a customer service/call
center environment
-Significant communication and relationship skills to ensure the
best possible experience with our members, clients, service
providers, and co-workers
-Working knowledge and the ability to operate a desktop computer,
including a basic knowledge of the Windows operating system
-Typing, word processing and Internet usage
-Ability to multi-task, i.e. attend to many varied tasks
-Desire to serve our customers with a high level of
satisfaction
-Do accurate work and make suggestions for improvements
-Display a ?team effort? attitude to ensure the smooth
operation
-Basic map reading skills
-Basic knowledge of US, Canada and Mexico geography
EOE! We are an equal employment opportunity employer and will
consider all qualified candidates without regard to disability or
protected veteran status.
Keywords: , San Mateo , Growing Call Center in Foster City! Great Growth Opportunities!, IT / Software / Systems , San Mateo, California
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