Field Service Technician (Copper & Fiber Cable Technician)
Company: Sonic Internet + Phone
Location: San Mateo
Posted on: September 23, 2022
Tired of NOT getting paid for commute time?? We pay our
Installers home driveway to home driveway for every shift!
Why Sonic?$1500 Signing Bonus Upon Hire For over 27 years, Sonic
has been committed to changing the way people think about the
internet. We're revolutionizing the industry by standing up in
support of an open and fair internet, setting a refreshingly high
standard for customer care, and bringing accessible, affordable
connectivity with member-focused policies to all. And that mission
all starts with the people we hire. Each career opening at Sonic is
an opportunity for personal growth, career development, and most
importantly, making a difference towards building a better internet
for our shared local community and beyond. Whether you contribute
by splicing fiber, installing homes, or assisting customers on the
phone, you're part of a company that is committed to the power of
good. Join a community of internet revolutionaries re-thinking,
re-wiring, and re-imagining the future of the internet. Position
Summary: Field Service Technicians visit residential, small
business and enterprise level locations to troubleshoot, repair and
install all Sonic internet connectivity and phone services.
Training provided! Position Type/Expected Hours of Work: Field
Service Technician is a full-time (40 hours per week),
non-exempt/hourly position. Overtime is necessary to deliver
outstanding customer service. Paid drive time. Travel:
Travel is expected for this position. A company gas card and
vehicle will be supplied. Gas cards are expected to be used on
individually assigned company vehicles only. Essential Duties and
Responsibilities: Troubleshoot and Install all Sonic internet
connectivity and phone services.
Have proficient understanding of dispatch and workflow
Receive communication of locations and duties from dispatch
software and/or personnel.
Able to responsibly handle company issued vehicles, tools and
Abide by all safety procedures and report accidents/injuries to
Maintain correct insurance paperwork and vehicle records on person
or in vehicle.
Maintain an active California state driver's license.
Maintain a clean driving record as defined by the current Sonic
fleet insurance underwriter.
Able to lift 75lbs.
Communicate effectively with all Sonic workgroups.
Ensure all scheduled visits are completed by end of day.
Willingness to work overtime. Mandatory Vaccination Policy: As a
condition of employment, new hires must be fully vaccinated against
the COVID-19 virus on or before the first day of employment subject
to legally mandated accommodations. Work Environment: The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. Daily driving is expected. The Field Force department
spends time in a vehicle, outside or inside Sonic customers'
businesses or residents. Physical Demands: The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. While
performing the duties of this job, the employee is constantly
required to sit and stand; talk or hear; reach with hands and arms;
key/type. The employee is required to walk; use hands to finger,
handle, or feel objects, tools or controls; climb stairs; balance;
stoop, kneel, crouch or crawl. The employee must lift and/or move
up to 75 pounds. Specific vision abilities required by the job
include close vision, distance vision, color vision, peripheral
vision, depth perception, and the ability to adjust focus. The
employee is required to drive a vehicle.
Keywords: Sonic Internet + Phone, San Mateo , Field Service Technician (Copper & Fiber Cable Technician), IT / Software / Systems , San Mateo, California
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