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Field Support Engineer

Company: Marlabs, Inc
Location: San Mateo
Posted on: November 20, 2020

Job Description:

Hi, Our mission is to provide our customers with the trusted foundation for the digital world. We do that by continuously delivering greater value to the digital economy. Please let me know your availability for the below mentioned opportunity. Role Field Support Engineer Location Brisbane, CA M to F 8 am to 5pm local hours support and on call during afterhours and weekendholidays Minimum 5 yearsrsquo experience Communicates American Native English language (Slang) Assets inventory maintenance Vendor3rdpartyISP contact database management Preventive maintenance Daily health check-up on datacenter components including power, temperature, network, racks, servers etc.hellip GXPGMP knowledge Troubleshoot basic LANWANVOICE network related issues Cisco L2L3 switches physical connection and reachability, working with remote support team on fixing the issue Cisco Router physical connection and reachability, working with ISP and remote support team on fixing the issue Cisco Firewall physical connection and reachability, working with remote support team on fixing the issue Coordinate with remote support on Wireless controller issue, camera, voice devices including telephones on fixing the issue Desktop Engineer providing end user desk side support Expertise in WindowsMaciOS administration support Expertise in patch management of end user devices Expertise in O365 end user support Expertise in installation, configuration and provisioning of new devices Expertise with Intunes MDM Expertise with SCCM for patch management Airwatch for device patching and mobile device management Expert level escalation point of contact for L1 support team

Keywords: Marlabs, Inc, San Mateo , Field Support Engineer, Other , San Mateo, California

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