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Senior Director of Product Management, Identity & Rights Management (IRM)

Company: Change Healthcare
Location: San Mateo
Posted on: November 21, 2020

Job Description:

Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities. Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference. Change Healthcare occupies a uniquely interconnected position at the center of healthcare, serving providers, payers, and consumers. As an independent healthcare IT company with approximately 14,000 team members, we work with multiple platforms to address diverse needs.

CULTIVATING A CAREER WITHIN CHANGE HEALTHCARE

Our culture is guided by our core values which are woven into the fabric of every aspect of our company; Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All.

Our team members are inspired by the opportunity to improve patient lives. We hire talented team members, and support their growth with comprehensive benefits, training, and policies to achieve a healthy work/life balance. Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

POSITION SUMMARY:

The Senior Director of Product Management, Identity & Rights Management (IRM) will lead and manage a team responsible for the building, launch and actively manage a portfolio of products and solutions that align with organizational strategies, enhance our brand and competitive position in the marketplace, and delight our customers. He/She will co-lead the strategy, roadmap and oversee the execution of the strategy in collaboration with engineering teams and related business departments. This is a critical, highly visible and strategic leadership role within the company that has the potential to drive significant business impact. Specifically, he/she will manage the portfolio of Identity Rights Management Platform Software & Services offered by our Healthcare Platform. This includes (but not limited to): Authentication, Authorization and Accounting services for B2B and B2C customer use cases, Contractual Access and Rights Management services to enforce data security, privacy and compliance to healthcare industry standards, Permission Management for remote controls of sensitive documents, Development and Governance of audit systems and services to continue post access pattern detection and enforcements, Identity life cycle matching solutions,  and platform SDKs for services like registration and enrollment.

The Senior Director will be a thought leader, will drive overall platform strategy for these services. He/she will be responsible for continuing to build out the services and an organization of product managers that will drive an industry leading vision, roadmap and execution to support the portfolio of healthcare products and integrations across our customer base.

The scope of this role will include end-to-end management of the product portfolio, product roadmap development and delivery in collaboration with execution and strategic partners. This position reports directly to the VP Platform Product Management.

RESPONSIBILITIES:

Help drive technology and business transformation through the creation of the healthcare platform services portfolio that will help Change establish a leadership position in healthcare identity and rights management that serves our product portfolio and our customer base for integrations into their enterprise environments.

Build the Healthcare Platform Focus to include: Enterprise Identity Rights Management program roadmap, product plans, scalable infrastructure capabilities, micro service architecture componentization, API based consumption, standardized experience for user onboarding and service provisioning.

Create the requirements to develop and drive Scalable Operating Environment and Architecture of IRM Solutions

Ensure Services meet SLA requirements

Partner with Business Teams, translate business requirements to technical requirements that further our platform vision

Drive Standardization at Company and Industry level for inter-operability

Drive a platform model forward by micro services, hybrid cloud infrastructure, and API phased conception model.

Drive analysis of the existing portfolio of platform services and define a consolidated roadmap, that can power the healthcare product portfolio and customer integrations.

Create new opportunities in this space for Change with new feature capabilities and new offerings that drive customer and business value.

Drive engagement with customers and external-facing stakeholders to understand and analyze customer and partner needs across a highly competitive and evolving landscape

Leverage trends, new and potential customers and competitive information to define and execute upon overall business plans

Collaborate with executive leadership and partner with Finance, Business Operations and Sales to develop and drive business cases and plans for existing offerings and incremental or new innovations

Partner with Engineering leaders to drive Agile delivery of both existing and new offerings

Develop and drive comprehensive go-to-market plans for existing and new offerings including either delivery or collaboration across marketing, demand generation and customer acquisition, internal and external sales enablement, route-to-market and partnering opportunities across all segments

JOB Qualifications

Bachelor’s Degree required; BSCS, BSEE or equivalent, MSCS or MBA preferred.

10+ years broad and deep product management experience with shipping identity, rights management, data privacy, audit and governance services and products at scale.

Experience supervising and directing people and other resources to achieve specific end results within limited timeframes

Experience working in a matrixed environment as an influencer and thought leader.

Domain knowledge in healthcare software and services a big plus.

Experience in technologies areas of Open ID, OAuth, SAML, Enterprise SSO, Key Management Services, Consent management, organization business modeling and operating in hybrid cloud environments will be preferred.

Thorough working knowledge of lean and agile development processes with a proven track record in using these

Enterprise and large enterprise segment experience (both direct and indirect) with business development experience a plus

Leadership DNA Competencies:

Advances Innovation: Creating new and better was for the organization to be successful

Communicates Effectively:  Developing and delivering multi-mode communications that convey a clear understanding of the unique need of different audiences

Ensures Accountability: Holds self and other accountable to meet commitments.

INSPIRING A BETTER HEALTHCARE SYSTEM

Change Healthcare is one of the largest, independent healthcare technology companies in the United States. We are a key catalyst of a value-based healthcare system – working alongside our customers and partners to accelerate the journey towards improved lives and healthier communities.

We provide software and analytics, network solutions and technology-enabled services that help our customers obtain actionable insights, exchange mission-critical information, control costs, optimize revenue opportunities, increase cash flow and effectively navigate the shift to value-based healthcare. Our solutions enable improved efficiencies and insights for all major stakeholders across the healthcare system, including commercial and governmental payers, employers, hospitals, physicians and other providers, laboratories and consumers.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information,  national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf .

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf  to view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

Keywords: Change Healthcare, San Mateo , Senior Director of Product Management, Identity & Rights Management (IRM), Other , San Mateo, California

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