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Product Operations Specialist (Multiple Locations)

Company: Evidation Health
Location: San Mateo
Posted on: February 23, 2021

Job Description:

Product Operations Specialist (Multiple Locations) **Considering candidates in Bay Area, Santa Barbara, and US based remote only** We are seeking a Product Operations Specialist who will be responsible for executing our product strategies for our core Achievements product (myachievement.com). As part of our Product Operations team, this candidate will work with a wide range of cross-functional stakeholders to ensure successful program deliveries. Ideal candidates may have experience working as a Technical Project Manager or Clinical Business Analyst, have experience in an agile software development environment, and are eager and motivated to work in a fast-paced, highly fluid environment. RESPONSIBILITIES :

  • Work with our Product Management, Program Management, and Participant Engagement teams to determine the timelines and mechanism by which projects will be delivered (e.g. updates to implementation roadmap, client specific configurations, Software Development Life Cycle, etc.)
  • Work with cross-functional teams to operationalize the configuration and customization for the Achievement product to support incoming projects and studies
  • Work with Engineering, Product Management & QA to planning and coordinate internal testing efforts to ensure the products meets the intended behavior
  • Triage and manage the resolution of issues that arise during project execution
  • Liaise between Engineering and Project Managers during the build lifecycle of software changes to ensure stated timelines are being met
  • Address customer needs & product user issues via creative workarounds using internal configuration tools
  • Coordinate with Product Management, Marketing, and Content to plan upcoming product launches and implement engaging Achievement programs that boost awareness of evidence-based health practices and encourage people to take healthy actions QUALIFICATIONS Minimum Qualifications:--
    • Undergraduate university degree
    • 5+ years of professional work experience
    • Experience working with agile software development methodologies and tools (e.g. Jira)
    • High degree of intellectual curiosity and attention to detail
    • Excellent written and verbal communication skills
    • Experience analyzing, defining, and overseeing requirements for complex interconnected applications, programs, and/or integrations
    • Ability to work in a team-oriented work culture, providing back-up and support to team members
    • A passion for delivering an excellent experience for users
    • Establishing/maintaining effective work relationships with co-workers within and across functional areas
    • Strong desire to bring clarity and definition to ambiguous requirements in a fast-paced environment Preferred Qualifications:--
      • Working knowledge of Pharma Development or Med Tech
      • Experience as a Solution/System/Business Analyst in software
      • Experience with regulatory needs and SDLC
      • Familiarity with big data technologies (e.g. Apache Spark; AWS products such as S3, EMR, Kinesis), data integration methods (e.g. sFTP, APIs), and analytics tools (e.g. R, SQL, Jupyter Notebooks) ABOUT EVIDATION Evidation measures health in everyday life and enables anyone to participate in groundbreaking research and health programs. Built upon a foundation of user privacy and control over permissioned health data, Evidation's Achievement platform is trusted by millions of individuals-generating data with unprecedented speed, scale, and rigor. We partner with leading healthcare companies to understand health and disease outside the clinic walls. Guided by our mission to enable and empower everyone to participate in better health outcomes, Evidation is working to bring people individualized, proactive, and accessible healthcare-faster. OUR VALUES
        • Challenge each other and state your good intent
        • Go fast while maintaining quality and integrity
        • Work to win together OUR BENEFITS & PERKS
          • Competitive salary + performance bonus + equity
          • Medical, dental, and vision benefits with generous company contribution
          • Company-provided life and disability insurance
          • 401(k) with company contribution
          • Wellness and wearable device reimbursements, mental health benefits, wellness programs
          • Employee advisory committee focused around diversity, equity, inclusion, and belongingness
          • Distributed teams and flexible work hours
          • Take time when you need it: 13 paid company holidays + flexible time off
          • Paid parental leave
          • Mobile phone, home internet, and home office furniture reimbursements
          • Apple laptop and your choice of monitor + noise cancelling headphones
          • LinkedIn Learning and other professional growth opportunities Are you authorized to work lawfully in the United States? --*
            -- Will you now or in the future require visa sponsorship? --*
            -- U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Evidation are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Please select Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
            • Autism
            • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
            • Blind or low vision
            • Cancer
            • Cardiovascular or heart disease
            • Celiac disease
            • Cerebral palsy
            • Deaf or hard of hearing
            • Depression or anxiety
            • Diabetes
            • Epilepsy
            • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
            • Intellectual disability
            • Missing limbs or partially missing limbs
            • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
            • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Evidation Health, San Mateo , Product Operations Specialist (Multiple Locations), Other , San Mateo, California

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