Intern, Community Care Settings Program (Unpaid)
Company: Institute on Aging
Location: San Mateo
Posted on: May 3, 2021
Unpaid Internship - in Community Care Settings Program
Hybrid In-Person and Remote Flexible Work Schedules Offered
Institute on Aging (IOA), located in the Inner Richmond
neighborhood of San Francisco, is dedicated to preserving the
dignity, independence and well-being of aging seniors and adults
with disabilities. Our broad spectrum of services addresses not
just the traditional health care needs of our clients, but the
needs of the whole person as well - from mental health services to
housing support, in-home care, crisis intervention, social
isolation programs, caregiver support and intensive case
IOA is offering unpaid and flexible schedule Internships for
students seeking hands-on learning and mentoring experiences,
and/or to earn credits towards degree requirements. Diverse
students are encouraged to apply!
Our Community Living Services (CLS) department is seeking an
Intern to join its team in San Mateo. This is an unpaid, hybrid
in-person and remote position. Interns are expected to work a set
schedule with a minimum of 16 hours for the duration of one
The CLS Intern will assist care managers in providing
short-term, intensive case management services for a caseload of
12-15 high risk Health Plan of San Mateo members with the purpose
of either maintaining community living or transitioning to
community living from skilled nursing facilities. Assist in
conducting assessment of clients with multiple medical and
psychosocial needs. Other responsibilities also include the
assistance of care managers with the following duties:
- Conducts comprehensive assessments and on-going re-assessments
of the client including psychosocial, physical and mental health,
environmental and spiritual needs.
- Writes comprehensive assessments. Based on assessment
information with the client develops and initiates the Community
Living Plan, which is client-centered, comprehensive and consistent
with program guidelines and policies and procedures.
- Conducts home visits, acute hospital & skilled nursing facility
visits, as well as escorts clients to medical and other
appointments as clinically indicated.
- Identifies, arranges for, and monitors appropriate community
services based on a good knowledge of Medicare, Medi-Cal, and other
- Establishes and maintains a care management relationship with
clients and their informal support network as appropriate, offering
respect, dignity and support. Provides crisis intervention,
advocacy, problem solving and therapeutic interventions.
- Meets with clients at least monthly, and more often as
clinically indicated. Reviews and modifies their Community Living
Plan on an ongoing basis.
- Documents via progress notes all case management activity
regarding identified problems within 24-48 hours, adding any new
problems to the Community Living Plan, as needed.
- Maintains required paperwork and follows a clear, concise, and
consistent system of charting to allow for continuity of care.
- Ongoing evaluation for client Purchase of Service needs and
follow-up to determine if services have been provided in a timely
- Educates clients and informal support network about
- Establishes and maintains open and effective communication with
community providers, including physicians and other health care and
social service workers. Provides appropriate information on all
significant aspects of individual client care and program
operations, while maintaining necessary confidentiality.
- Monitors the quantity and quality of the services provided by
other involved providers.
- Working closely with the team, continuously evaluates the
clients' ability to remain safely at home; coordinates placement as
appropriate, according to program guidelines.
- In collaboration with the client, caregiver, and involved
services, terminates clients when appropriate. Documents the
process as required.
- Participates in research studies and data collection, as
- Participates in and promotes ongoing efforts towards Continuous
- Attends and actively participates in team and program meetings,
activities and problem-solving endeavors; contributes to open lines
of comunication within the team.
- Utilizes supervision appropriately; maintaining open lines of
communication and providing updates on caseload activity.
- Actively incorporates the ethical and legal standards of the
National Association of Social Workers into all aspects of
interactions with others.
- Understands and applies the regulatory and procedural
requirements of the Institute on Aging.
- Attends continuing education classes and/or inservice training
to increase knowledge, skills and attitudes related to case
management, gerontology, family and community systems and other
areas relevant to the client population.
- Provides mentorship for newer case management staff and
- Assumes responsibility for some of the program's most
- Participates in program leadership meetings and takes on
program development projects as assigned.
- Acts as liaison between program and some other providers
serving large numbers of program clients such as primary care
clinics, housing organizations etc
- Works closely with RCFE Board and Care providers that have been
contracted with this program, as needed.
- Other duties as assigned.
- Second year coursework/ concentration in a Master's degree in
Social Work (MSW) program
- Must reside in California and be able to make occasional
essential in-person client visits
- Experience in working with culturally and ethnically diverse
- Familiarity with senior and/or adult with disability care and
- Strong organizational and time management skills
- Excellent interpersonal, oral and written communication
- Tech savvy and having no issues jumping right into
- Ability to work independently and as a team member
- Pro-active, solution-driven, and ability to handle multiple
- Interest in working within a mission-driven organization and a
culture of caring
We encourage you to learn more about IOA by logging onto
Institute on Aging reserves the right to revise job descriptions
or work hours as required.
Institute on Aging is an Equal Opportunity Employer. Institute
on Aging is committed to cultivating a diverse and inclusive work
environment and providing equal opportunities to all employees and
job applicants without regard to age, race, religion, color,
national origin, sex, sexual orientation, gender identity, genetic
disposition, neuro-diversity, disability, veteran status or any
other protected category under federal, state and local law.
Pursuant to the San Francisco Fair Chance Ordinance, we will
consider for employment qualified applicants with arrest and
Keywords: Institute on Aging, San Mateo , Intern, Community Care Settings Program (Unpaid), Other , San Mateo, California
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