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Principal Product Designer

Company: Rakuten
Location: San Mateo
Posted on: November 17, 2021

Job Description:

Job Description: We are looking for a seasoned Principal Product Designer, who is meticulous and excited about beautiful design and loves to see products ship. As an ideal candidate, you will have an elegant and modern design aesthetic, and are able to distill complex problems and propose clear, efficient, and consistent solutions. Your work will include digital strategy and interaction design across any touchpoint - web, mobile web and app. You follow the latest trends, download the newest apps, experiment with the latest devices. You have the ability to identify consumer insights and needs and look at platforms, communications, and experiences through the lens of the customer in order to make strategic recommendations on how to improve. You have excellent communication skills, energy, and thoughtfulness to design, build and deliver world class products. KEY RESPONSIBILITIES * Work closely with Product Management, and Engineering leaders to create and align on a bold, inspiring vision that supports our user's needs and delivers on the value of the brand and business goals. * Manage other designers. Provide feedback and direction on their work while maintaining your own portfolio of work. * Bring design aesthetic to bear in creating the best user experience by using your highly developed visual design skills to envision and create beautiful experiences. * Deliver models, information architecture, flows, wireframes, low and high-fidelity mock-ups, and other design deliverables including clickable/animated prototypes. * Establish and socialize agreed-upon design specifications and standards to ensure that designs are completed on time and adhere to that standard. * Be a major advocate for both qualitative and quantitative data research and leverage it to create designs that optimize for conversion as well as create new experiences. * Articulate user experience design issues and solutions effectively across multiple channels. * Present and justify design thinking and rationale through key deliverables to peers and stakeholders. * Ensure smooth, collaborative partnerships between Design, Product, and Engineering at all levels. * Ensure that the Design team output maintains the highest standard of quality, thoughtfulness and creative production. * Translate conceptual ideas into compelling experiences and dynamic visual presentations, turning usability findings into design improvements. Be hands-on and lead by example. * Reinforce a design-thinking culture founded on empathy - understanding how and why an experience or feature succeeds or fails for the customer. MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities) * Proven ability with both design oversight and hands-on creation of carefully crafted user experiences and visual design deliverables, including user flows, wireframes, typography, color, and information design. * Proficiency with design software, e.g. Adobe Creative Suite, Sketch, Figma, InVision, Zeplin. * Excellent communication in speaking and writing, an engaging presentation style, and strong visual storytelling. You have a strong understanding of the HCD process; how to lead it and teach others. * Entrepreneurial mindset with the ability to build strong data-driven arguments, prioritized with business strategy in mind. * Strong analytical skills with the ability to understand the constraints of a design problem and identify the tradeoffs. * Ability to think long-term and short-term to meet the constraints of a continuous release process while iterating toward a future vision. * Power to influence others and build consensus, while dealing with ambiguity. * Experience building and working with a design system. * Experience with CRM or enterprise software. * Design experience within an ecommerce or marketplace is preferred with a mobile first mentality. QUALIFICATION REQUIREMENTS * 10+ years of experience creating truly impressive interfaces, large scale websites and applications. * 7+ years of experience in interaction and visual design. * 4+ years of leadership/management experience. * A strong portfolio across multiple devices and platforms that highlight your approach to problem solving, as well as the solutions themselves. Case studies should demonstrate your skills in research, user experience, visual design, and interaction design. RAKUTEN SHUGI PRINCIPLES Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success. * Always improve, always advance. Only be satisfied with complete success - Kaizen. * Be passionately professional. Take an uncompromising approach to your work and be determined to be the best. * Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory. * Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile. * Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.

Keywords: Rakuten, San Mateo , Principal Product Designer, Other , San Mateo, California

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