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Senior UX Researcher

Company: Snowflake Computing
Location: San Mateo
Posted on: January 5, 2022

Job Description:

There is only one Data Cloud. Snowflake's founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn't stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow. One of Snowflake's key values is putting customers first, and we're looking for a Senior UX Researcher who thrives in ambiguity and is looking to have a meaningful impact across the product life cycle; deeply integrating end-to-end user insights from visioning to launch, to consistently deliver high-value features through easy to use experiences that our customers love.Snowflake is embarking on a variety of ambitious projects with a world class team. You'll play a key role in new initiatives and the refinement of existing solutions; working closely with product, design, and engineering on an ongoing basis. You'll have the opportunity to independently lead highly-valued efforts with significant impact, representing the voice of the user at a company where users come first.RESPONSIBILITIES:Proactively identify research opportunities with potential for meaningful product impactIndependently lead research planning and execution, effectively building alignment with cross-functional peers and stakeholders throughout the research processClearly communicate insights and learnings, tying directly to actionable next steps and impact on product directionLead brainstorming and alignment sessions, ensuring the user voice is present in product decisionsContribute to championing user research across the organization, leading company-wide efforts aiming to streamline the collection and sharing of user feedbackREQUIREMENTS:5+ years of leading user research projects in a fast-paced environmentExperience with a broad range of research methodologies, both qualitative and quantitative, across the various stages of product developmentAbility to thrive in ambiguity, with a proven track record of executing research roadmaps leading to meaningful impact to product directionAbility to collaborate closely with cross-functional partners, driving alignment around user needs and incorporating peers into the research processExperience planning and leading cross-functional, research-driven brainstorming activities (such as design sprints or similar exercises)Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact?

Keywords: Snowflake Computing, San Mateo , Senior UX Researcher, Other , San Mateo, California

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