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Communications Specialist

Company: ALTEN Calsoft Labs
Location: San Mateo
Posted on: January 9, 2022

Job Description:

Position Details:Title: Communications Specialist (San Mateo or San Diego)Duration: 12+months contract role with high possibility extensionLocation: San Mateo, CA / San Diego, CA Job Purpose:The GPDR Business Operations, Planning and Strategy (GBOPS) / Global Partner Operations (GPOPs) team is seeking a communications specialist to help develop and deliver multifaceted communications spanning a suite of software applications and projects used by internal client teams and external client partners. We are redefining our global communications strategies, practices, and tooling post transformational changes that require a flexible candidate willing to adapt to evolving technologies, processes, and directions while working with multiple projects, teams, locations, and deadlines to communicate changes in applications, processes, and services. The ideal candidate will work closely with the Sr. Communications Manager and several internal business teams, ranging from service delivery, operations, support, product, and program management to develop, coordinate, and dispatch communications internally and externally. As a key partner to these groups, the candidate will coordinate the delivery of communications on a global scale, in a virtual environment and provide input into communications strategies developed by the Communications Manager. Experience and Qualifications:

  • Essential - excellent communication, writing, editing, and presentation skills
  • Essential - experienced with writing internal business communication and external communications related to changes in software applications and business impacts appropriate for varying audiences
  • Essential - flexible and able to adjust to emerging technologies.
  • Essential - able to manage multiple communication initiatives in line with business priorities and accommodate changes accordingly
  • Essential - excellent organizational skills and attention to detail.
  • Essential - creative and energetic team player who embraces change with a desire to continually improve
  • Essential - experience working in a global team with international colleagues with ability to collaborate effectively across regions, disciplines and time zones virtually
  • Desirable - Japanese language fluency
  • Desirable - Previous experience working in an agile environment, delivering to agile methodologies and principles.
  • Desirable - Familiar with graphic design software, web-based team workspace and collaboration tools.
  • Desirable - genuine passion for video games, technology and end user experience Key Responsibilities and Scope for Decision Making:-- Work closely and collaboratively with business teams to develop communications as needed-- Coordinate communication development from scheduling, drafting content, coordinating reviews, acquiring approvals, requesting translations, and dispatching communications via communication channels-- Support the Sr. Communications Manager in developing new communication vehicles, solutions, and channels to improve communication internally and externally-- Work as a key member of the GPOPs team to support communication as part of broader planning cycles across multifunctional teams-- Become knowledgeable to an appropriate degree on the tools, processes and policies, both business and technical being used and the application user experience / user journey to develop communication-- Work as part of the global organization and be flexible in accommodating the working hours of international colleagues and stakeholders Key Performance Indicators:The individual will be measured on:-- Successful execution and delivery of communication related to identified projects to support GPOPs/GBOPS/GPDR initiatives-- Meeting or exceeding the Global Partner Operations team KPIs, Goals and Objectives and overall Mission / Vision-- Upholding and representing the GBOPS/GPDR Core Values-- Working collaboratively, across regions and org boundaries, as part of a combined GPDR team and wider team

Keywords: ALTEN Calsoft Labs, San Mateo , Communications Specialist, Other , San Mateo, California

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