Runner
Company: Cinepolis USA
Location: San Mateo
Posted on: May 16, 2022
Job Description:
Job DescriptionHave you ever wondered why the credits run so
long after the movie ends? Because it takes hundreds of people to
make a cast of a few actors look & sound just right. At Cinépolis,
our F&B Runner cast do just that – making our world-class
service seamless to the guest but mission critical for every other
cast member.ROLE PURPOSERunners ensure orders are delivered
correctly and promptly, and that the guests have all that they need
to enjoy the film and their meal. Their enthusiasm, attention to
detail, and hospitality are what sets our dining in experience
apart from the rest.RESPONSIBILITIES
- Deliver concessions, kitchen, and bar items to correct guests
while embodying Nice and Amazing Service by following all In Seat
Dining procedures
- Work closely with expediter to ensure all food orders are
correct, and delivered simultaneously, in an efficient and
professional manner
- Bring all items that guest will need to enjoy their dishes
including utensils, sauces, and napkins
- Guide guests through the menu and suggest promotions, add-ons,
upselling, and demonstrating knowledge of the menu
- Assist with the auditoriums cleaning and removing dishes from
guest as you go
- Be of service to your peers and assist them when needed
including scanning tickets for guests, cleaning, restroom checks,
and ringing up guests at concessions or box office
- When needed assist with crowd control and seating of guests,
always being alert and attentive to guest needs
- Be cognizant of issues with movie projections-communicating
with management or the projectionist when issues arise
- Inform management of guest complaints and or maintenance
requests
- Complete all opening, mid and closing procedures- including but
not limited to side work
- Attend and participate in trainings and meetings
- Other duties as assignedQUALIFICATIONS
- Must be 16 years or older
- 1+ years of food running or bussing preferred
- ServSafe training certifications preferred
- Strong interpersonal skills for interacting with peers, guests,
and management
- Must be able to maintain strong attention to detail while able
to prioritize in a fast paced and constantly changing
environment.
- Equally comfortable communicating and working with guests,
peers, subordinates, vendors or partners
- Standing, walking, lifting, twisting, bending and traversing
stairs on a frequent basis
- Availability to work during holidays, nights, and weekends
- Ability to work in a fast pace environmentEMPLOYEE PERKS! •
Free Popcorn & Soda • Free Employee Meal • Food & Beverage Discount
• Free Movie Passes Please note, this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for
this job. Duties, responsibilities and activities may change or be
added at any time per the business needs.Cinépolis USA is proud to
be an Equal Employment Opportunity employer. We do not discriminate
based upon race, religion, color, national origin, gender
(including pregnancy, childbirth, or related medical conditions),
sexual orientation, gender identity, gender expression, age, status
as a protected veteran, status as an individual with a disability,
or other applicable legally protected characteristics.
Keywords: Cinepolis USA, San Mateo , Runner, Other , San Mateo, California
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