Product Operations Specialist

Company: Evidation Health
Location: San Mateo
Posted on: June 24, 2022

Job Description:

**Considering candidates in San Mateo, Santa Barbara, or US-based remote**
We are seeking a Product Operations Specialist who will be responsible for executing our product strategies for our corePopulation Health. As part of our Product Operations team, this candidate will work with a wide range of cross-functional stakeholders to ensure successful program deliveries. You will focus on optimizing the product development process and customer experience to ensure users get value and internal teams are enabled to do their jobs efficiently. Ideal candidates may have experience working as a Technical Project Manager or Clinical Business Analyst, have experience in an agile software development environment, and are eager and motivated to work in a fast-paced, highly fluid environment.
RESPONSIBILITIES

• 
  
• Work with our Product Management, Program Management, and Participant Engagement teams to determine the timelines and mechanism by which projects will be delivered (e.g. updates to implementation roadmap, client specific configurations, Software Development Life Cycle, etc.)
  
• Work with cross-functional teams to operationalize the configuration and customization for Population Healthto support incoming projects and studies
  
• Work with Engineering, Product Management & QA to plan and coordinate internal testing efforts to ensure the products meets the intended behavior
  
• Triage and manage the resolution of issues that arise during project execution
  
• Liaise between Engineering and Project Managers during the build lifecycle of software changes to ensure stated timelines are being met
  
• Address customer needs & product user issues via creative workarounds using internal configuration tools
  
  QUALIFICATIONS
  Minimum Qualifications:
  
  • 
    
  • Undergraduate university degree
    
  • 5+ years of professional work experience
    
  • Experience working with agile software development methodologies and tools (e.g. Jira)
    
  • High degree of intellectual curiosity and attention to detail
    
  • Excellent written and verbal communication skills
    
  • Experience analyzing, defining, and overseeing requirements for complex interconnected applications, programs, and/or integrations
    
  • Ability to work in a team-oriented work culture, providing back-up and support to team members
    
  • A passion for delivering an excellent experience for users
    
  • Establishing/maintaining effective work relationships with co-workers within and across functional areas
    
  • Strong desire to bring clarity and definition to ambiguous requirements in a fast-paced environment
    
    Preferred Qualifications:
    
    • 
      
    • Working knowledge of Pharma Development or Med Tech
      
    • Experience as a Solution/System/Business Analyst in software
      
    • Experience with regulatory needs and SDLC
      
    • Familiarity with big data technologies (e.g. Snowflake, StreamSets; Apache Spark; AWS products such as S3, EMR, Kinesis), data integration methods (e.g. sFTP, APIs), and analytics tools (e.g. R, SQL, Jupyter Notebooks)
      
      ABOUT EVIDATION
      Evidation measures health in everyday life and enables anyone to participate in ground-breaking research and health programs. Built upon a foundation of user privacy and control over permissioned health data, Evidation's app is trusted by millions of individuals-generating data with unprecedented speed, scale, and rigor. We partner with leading healthcare companies to understand health and disease outside the clinic walls. Guided by our mission to create new ways to measure and improve health in everyday life, Evidation is working to bring people individualized, proactive, and accessible healthcare-faster. Founded in 2012, Evidation Health is headquartered in California with employees working from around the globe. To learn more, visit evidation.com, or follow us on Twitter @evidation.
      OUR VALUES
      
      • 
        
      • Put individuals first
        
      • Challenge each other and state your good intent
        
      • Go fast while maintaining quality and integrity
        
      • Work to win together
        
        OUR BENEFITS & PERKS
        
        • 
          
        • Competitive salary + performance bonus + equity
          
        • Medical, dental, and vision benefits with generous company contribution
          
        • Company-provided life and disability insurance
          
        • 401(k) with company contribution
          
        • Wellness and wearable device reimbursements, mental health benefits, wellness programs
          
        • Employee advisory committee focused around diversity, equity, inclusion, and belongingness
          
        • Distributed teams and flexible work hours
          
        • Take time when you need it: 13 paid company holidays + flexible time off
          
        • Paid parental leave
          
        • Mobile phone, home internet, and home office furniture reimbursements
          
        • Apple laptop and your choice of monitor + noise cancelling headphones
          
        • LinkedIn Learning and other professional growth opportunities
          
          EVIDATION HEALTH VALUES DIVERSITY AND IS COMMITTED TO EQUAL OPPORTUNITY FOR ALL PERSONS WITHOUT REGARD TO RACE, COLOR, CREED, RELIGION, MARITAL STATUS, AGE, NATIONAL ORIGIN OR ANCESTRY, POLITICAL ACTIVITY OR AFFILIATION, PHYSICAL OR MENTAL DISABILITY, MEDICAL CONDITION INCLUDING GENETIC CHARACTERISTICS, MARITAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY, SEX OR GENDER.
          LI-Remote

Keywords: Evidation Health, San Mateo , Product Operations Specialist, Other , San Mateo, California