Location: San Mateo
Posted on: January 14, 2023
Learn to provide the best patient experience through assisting the
pharmacist and pharmacy team members in accordance with state and
Responsible for using pharmacy systems to obtain patient and drug
information and process prescriptions.
Models and delivers a distinctive and delightful customer
Learns and champions pharmacy policy, procedures, and customer
service best practices needed to perform as a future
Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues and
answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
Develops strong relationships with customers.
Learn from store and pharmacy team members, field leadership, team
members and customers/patients
Under the supervision by the pharmacist, assist in the practice of
pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co. Pharmacy Code of
Performs duties as assigned and supervised by the pharmacist in
accordance with Walgreens standard operating procedures for
entering, third party processing, filling, and dispensing
Assists pharmacists and other healthcare providers in delivering
patient care and services that are within the state scope of
practice for pharmacy interns including patient counseling and
other health services (i.e. blood pressure, medication therapy
Immediately reports prescription errors to pharmacist on duty and
adheres to Company policies and procedures in relation to pharmacy
errors and the Quality Improvement Program.
Strictly adheres to the Walgreen Co. policy regarding Good Faith
Responsible and accountable for registering all related sales on
assigned cash register, collects and handles cash as required.
Takes customer to OTC aisle when possible to assist in locating
Handles telephone calls that do not require personal attention of
the pharmacist, including those to physicians.
Assists and supports Pharmacy Department on inventory management
activities, such as, ordering, unpacking, checking and storing
shipment of pharmaceuticals. Maintains knowledge of Company asset
protection techniques, and files claims for warehouse overages
(merchandise received, but not billed), shortages (merchandise
billed, but not received), order errors or damaged goods involving
Assists with exterior and interior maintenance by ensuring the
Pharmacy Department is stocked with adequate supplies, clean, neat
and orderly in condition and appearance.
Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
TRAINING & PERSONAL DEVELOPMENT
Complete required training
Maintains knowledge and skill in healthcare and pharmacy, including
latest news and developments.
Are you a current student enrolled in an accredited school of
Must be fluent in reading, writing, and speaking English. (Except
in Puerto Rico)
Requires willingness to work flexible schedule, including evening
and weekend hours.
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately,
including counting, measuring and weighing medications.
The following information is applicable for San Francisco, CA
applicants: Pursuant to the San Francisco Fair Chance Ordinance, we
will consider for employment qualified applicants with arrest and
An Equal Opportunity Employer, including disability/veterans.
The following information is applicable to Colorado only, in
accordance with the Colorado Pay Equity Act. Please review the
available benefits and salary available for this position by
clicking here: jobs.walgreens.com/benefits. Walgreens will provide
applicants in other states with information related to the
position, to the extent required by state or local law, by calling
Keywords: Walgreens, San Mateo , Pharmacy Intern, Other , San Mateo, California
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