Lead Patient Services Assistant - Spanish Speaking Required - Extra-Help (Open)
Company: Government jobs
Location: San Mateo
Posted on: January 26, 2023
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Job Description:
Description
NOTE: This job announcement was amended on 12/5/2022 to update the
Application/Examiniation inforamtion.
NOTE: This job announcement was amended on 9/8/2022 to update the
Description information.
The San Mateo Medical Center is seeking a well-qualified individual
for the position of Lead Patient Services Assistant to, under
general supervision, provide lead direction in assigning,
directing, and reviewing the work of patient services support
staff; perform difficult, technical or specialized patient services
support work; and perform related duties as assigned.
Currently, there is one Full Time, Extra-Help vacancy at the Fair
Oaks Health Clinic that is located in the South County. The
position may require travel throughout the County, providing
services for the community and/or to attend any required meeting
and training. This position will work from 8am - 4:30pm, Monday
through Friday.
The ideal candidate will:
Duties may include, but are not limited to, the following:
Knowledge of:
Education and Experience:
Any combination of education and experience that would likely
provide the required knowledge, skills and abilities is qualifying.
A typical way to qualify is:
Two years of journey level patient services and medical business
office support experience. Application/Examination
Application/Examination
If you are interested in being considered for this extra help
position the following items must be submitted via e-mail:
Supplemental Questions:
1. Describe your experience, education, and qualifications for the
role of a Lead Patient Services Assistant. Please include your
experience providing lead direction and training to staff. Be
specific.
2. What strategies would you use in a small group if there were
differing opinions or solutions proposed to solve a problem? Be
specific.
3. Describe your experience working in a fast-paced customer
service setting. Include experience assisting customers over the
telephone and in person, and providing information to members of
the public. Be specific.
4. Describe your work experience using computers, including
experience in the health/medical setting. List the software and
programs in which you are proficient, and the types of documents
you have produced. Be specific.
Please include the words "Lead Patient Services Assistant - Extra
Help" in the subject line of email submission. All submitted
materials must be in a Word or PDF format.
Please submit the above listed materials via email to:
Gina Ravella, Patient Services Supervisor
GRavella@smcgov.org
Application materials will be reviewed as they are received, and
well-qualified candidates will be contacted for an interview.
NOTE: Application materials are only accepted via e-mail. Materials
sent via regular mail and/or fax will not be accepted. Submittals
that do not include all required elements (cover letter with
responses to supplemental questions and a resume) will not be
considered.
The County of San Mateo may require that all employees provide
proof of COVID-19 vaccine or comply with weekly COVID-19 testing.
Employees hired into specified health care facilities and other
high-risk settings where there is potential for frequent COVID-19
exposure to staff and highly vulnerable patients are required to
provide proof of COVID-19 vaccination. For more specific
information, please refer to the County's COVID-19 Vaccine and
Testing Policy.
The County of San Mateo is a diverse, inclusive workplace, where
employees are valued and respected for their different
perspectives, experiences, backgrounds, and contributions. We are
proud to be an Equal Employment Opportunity Employer.
Please visit https://www.smcgov.org/media/100206/download?inline=
for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San
Mateo. All benefits are subject to change.
NOTE: Employees hired on or after January 1, 2013 may be subject to
new Pension Reform retirement laws.
As an additional benefit, the County offers extensive training and
development programs designed to improve skills and enhance career
opportunities. Most programs are offered on County time at no cost
to you.
County employees are also covered by the federal Social Security
system and earn benefits for retirement based on salary and time
worked.
Keywords: Government jobs, San Mateo , Lead Patient Services Assistant - Spanish Speaking Required - Extra-Help (Open), Other , San Mateo, California
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