IT Engineer (Physical Security System)

Company: Support Revolution
Location: San Jose
Posted on: May 1, 2025

Job Description:

Select how often (in days) to receive an alert: Create AlertLocation: San Jose, California, United StatesAbout Supermicro:Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.Why This Role Matters:Supermicro is seeking an experienced IT Physical Security Engineer to join our IT team to enhance and maintain the physical security systems across our corporate campus. This role will focus on designing, implementing, and managing surveillance systems, building access controls, card readers, and related technologies to ensure a secure environment for employees and assets.What You'll Do:

• Design, deploy, and maintain physical security systems, including IP-based surveillance cameras, access control systems, card readers, and intrusion detection systems, with a focus on integrating AI-driven surveillance technologies.
• Leverage AI-driven surveillance systems to enhance threat detection, facial recognition, license plate recognition (LPR) behavior analysis, and automated alerts, optimizing campus security.
• Integrate physical security systems, including AI-based analytics, with existing IT infrastructure to ensure compatibility, scalability, and real-time data processing.
• Conduct regular system assessments to identify vulnerabilities and recommend upgrades or enhancements.
• Collaborate with facilities, security, and IT teams to ensure seamless operation of physical security measures, including AI-driven insights, across the campus.
• Monitor and troubleshoot system performance, resolving issues promptly to maintain security integrity.
• Develop and update documentation, including system configurations, policies, and procedures.
• Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA, or other relevant frameworks).
• Train end-users and staff on proper use of access control, AI-enhanced surveillance tools, and security systems.
• Stay current with emerging technologies and trends in AI-driven security technologies and physical security to recommend innovative solutions.
• Handle Tier 1 and Tier 2 support tickets, assist with user inquiries, and troubleshoot common IT issues to reflect a broader IT support role, including participation in after-hours support for both physical security and general IT needs.
• Help to set up and maintain corporate-level conference room A/V systems.What You'll Bring:
  • Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field (or equivalent experience).
  • 4-5 years of hands-on experience in physical security systems, including surveillance, access control, and card reader technologies.
  • Proficiency with IP-based CCTV systems, access control software (e.g., Honey Pro-Watch, GeoVision, IronYun, EagleEye or similar), and card reader hardware.
  • Hands-on experience in IT support, with a focus on conference room A/V systems and conferencing platforms.
  • Strong understanding of network infrastructure, including TCP/IP, VLANs, and PoE for security devices.
  • Experience integrating physical security systems with IT systems and databases.
  • Familiarity with industry standards and compliance requirements for physical security.
  • Strong communication skills to interact with technical and non-technical stakeholders.
  • Ability to lift and install equipment (up to 50 lbs) and work in various environments (e.g., server rooms, outdoor areas).
  • Occasional on-call availability for emergency response.Salary Range$83,000 - $100,000The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO StatementSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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Keywords: Support Revolution, San Mateo , IT Engineer (Physical Security System), Other , San Jose, California