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Business Operations Analyst (SDR)

Company: Reali Inc
Location: San Mateo
Posted on: April 8, 2021

Job Description:

Business Operations - Business Operations / Reali is here to make home buying and selling simple, affordable, and stress-free. We were founded to develop a seamless, transparent, and highly efficient residential real estate and homeownership experience by partnering technology with a customer-centric team and years of real estate, loans, escrow, and business experiences. Business Operations Analyst (SDR) Reali (SDR) is looking for a strategic, results oriented Business Operations Analyst with Real Estate or B2C Sales Development experience, to join our team. Reporting to the Head of Operations, this person will partner with senior leaders across the organization to drive strategic initiatives that shape the growth trajectory of Reali's Real Estate business. The ideal candidate is at the intersection of strong strategic and analytical thinking combined with leadership skills to drive change.-- What you'll do

  • Partner with Sales, Operations, Business Development, and Marketing to develop strategic projects that enable the business to execute its highest priority initiatives
  • Maintain scalability and growth of various operational processes through automation. Examples include process design, pipeline management, turn around time, etc.
  • Leverage data to conduct in-depth analyses across areas of the business to develop an understanding of key value drivers, identifying improvement areas and opportunities
  • Ensure process design and corresponding system configurations are best in class and are continuously adapting to the environment; own solutioning
  • Manage constant change while maintaining strong business alignment, ensuring strong user engagement
  • Provide technical direction and support in the development of processes and workflows in the use of systems
  • Responsible for analysis, planning, testing, and implementation of projects and tasks
  • Manage systems enhancements through design, testing, and deployment
  • Ensure effective change management, documentation, and training
  • Own vendor relationships and drive integrations where applicable
  • Liaise with vendors, both external and internal, owning ultimate efficacy of solutions Requirements (Must Haves)
    • 1+ years of Real Estate industry experience
    • 3 to 5 years of work experience in a related role; e.g. operations practice at management consulting, sales operations in B2B or B2C, business operations in a technology company
    • BA/BS degree or equivalent additional work experience
    • Experience leading cross-functional teams through change management programs
    • Ability to articulately present and debate recommendations at the executive level
    • Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
    • High-energy, team-first attitude: Motivated to work hard in a fast-paced, ever-changing environment to help our growing business
    • Strong verbal and written communication skills
    • Deep familiarity with residential loan transactions
    • Knowledge of project management software such as Asana, Trello, Teamwork, or Jira
    • Ability to build complex Excel, G-Sheet, or equivalent models Nice to Haves
      • Start up experiences
      • Familiarity with complex residential real estate transactions
      • Salesforce or other complex CRM system
      • Competitive Salaries, Stock options, and 401k
      • Choose from various full-family medical, dental, and vision plans
      • HSA, FSA (2), ---Basic Life (2X), STD, LTD
      • Employee Referral Program
      • Reali's Family & Friends Discounted Programs
      • Healthy Workplace environment: The InvestingInU Initiative provides an inclusive series of wellness sessions to boost each Reali family member as a whole being, mainly focused on 4 pillars: Wellbeing, Physical, Financial, Social.
      • D&I ---(Diversity & Inclusion) ---team and events Reali is made up of experts and technologists who collaborate to deliver transparent, stress-free real estate solutions for buyers, sellers, and agents. Headquartered in San Mateo, CA and founded in 2016, Reali supports the entire transaction process from beginning to end with full-service offerings including loans, mortgages, real estate, escrow and more! By merging decades of industry expertise with proprietary technology, the Reali team has developed a suite of intelligent products including the PricePredictorTM tool, which takes the complexity and uncertainty out of buying a home. Reali has cemented a winning reputation with an A+ from the BBB and was voted one of 2019's Best Places to Work.* We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Reali Inc, San Mateo , Business Operations Analyst (SDR), Professions , San Mateo, California

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