SanMateoRecruiter Since 2001
the smart solution for San Mateo jobs

Health Benefits Analyst II - Tongan Speaking Required (Departmental Promotional Only)

Company: The County of San Mateo
Location: San Mateo
Posted on: November 17, 2021

Job Description:

Description San Mateo County Health is seeking a well-qualified,Health Benefits Analyst II - Tongan Speaking Required (HBA), for the Health Coverage Unit, to perform a variety of tasks involved in determining eligibility and enrollment in healthcare financial assistance programs for families and individuals including screening and assisting with the application process for County, State and Federal health coverage programs; determine initial and continuing eligibility for one or more programs in accordance with established procedures; and coordinating and conducting outreach, enrollment, retention and utilization activities. Incumbents may be assigned to the San Mateo County Health, Health Plan of San Mateo, or San Mateo Medical Center, which includes outlying clinics in various locations throughout the County. This is a Regular, Full-Time position. The successful hire will work at various locations throughout the county and will provide public health coverage enrollment assistance to San Mateo County residents. Under general supervision, Health Benefits Analysts are responsible for interviewing clients, assessing client financial status and determining eligibility for healthcare financial assistance programs. They are expected to have full knowledge of regulations and procedures, work with independence of action and use judgment in making decisions. If hired at the Health Benefits Analyst I level, incumbents receive training in the methods used in interviewing clients and assessing client financial status, and learn regulations and procedures for determining eligibility for healthcare financial assistance programs, and are expected to promote to the journey level upon gaining experience and demonstrating the required competencies. Health Benefits Analyst IIis the journey level in the Health Benefits Analyst series. Under general supervision, incumbents are responsible for interviewing clients, assessing client financial status and determining eligibility for healthcare financial assistance programs. They are expected to have full knowledge of regulations and procedures, work with independence of action and use judgment in making decisions. The ideal candidate will be able to work with clients to ensure eligibility for and enrollment in healthcare programs; work independently with minimal supervision using initiative and sound independent judgment; communicate effectively verbally and in writing; use Tongan speaking skills in providing services; and establish and maintain effective working relationships with those contacted in the course of work. The ideal candidate should also have knowledge and experience in the eligibility and enrollment processes for various public health coverage programs including, providing eligibility and enrollment assistance with public health coverage programs such as Medi-Cal, Covered California and the Access and Care for Everyone (ACE) program; working experience with public health coverage application systems, client appointment and case management systems, tele-consult video appointment systems. As well as, experience with automated systems related to health coverage enrollment and eligibility including the California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) and One-e-App application system. Qualifications County Status: An applicant must have been aCounty ofSan Mateo employee in San Mateo County Health with at least six months (1040 hours) of continuous service in a regular, probationary, or extra-help/term classified position prior to the final filing date. Language Requirement: The ability to speak, read, and write fluently in both English and Tongan required. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Health Benefits Analyst II: One year of experience performing assessment, placement and/or healthcare financial assistance eligibility work within the last five years. Knowledge of: * County, State and Federal healthcare financial assistance program policies and regulations. * Office procedures and practices, including filing and the operation of standard office equipment. * Basic record keeping principles and practices. * Automated systems. * The interrelationships of the various disciplines in the health and human services field. * Interviewing techniques. * Workload planning and prioritizing techniques. Skill/Ability to: * Organize and maintain a heavy workload on a current basis and within set deadlines. * Follow instructions. * Communicate effectively, orally and in writing with people of diverse backgrounds and cultures. * Establish and maintain effective working relationships with those contacted in the course of the work. * Work well under pressure. * Work in accordance with established guidelines. * Make independent decisions. * Assume responsibility for assigned tasks. * Deal effectively with divergent needs of customers. * Interpret and apply laws, rules and regulations. * Prepare, maintain and interpret reports and records. Application/Examination Departmental Promotional Only. Only current San Mateo County employees in San Mateo County Health with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date may apply. Responses to the supplemental questions must be submitted in addition toour regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification.All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. - TENTATIVE RECRUITMENT SCHEDULE - Final Filing Date: Wednesday, November 10, 2021, by 11:59 PM PST Application Screening: Week of November 29, 2021 Panel Interview: Week of December 13, 2021 At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs. The County is an Equal Opportunity Employer. Analyst: Ximena Burns (10282021) (Health Benefits Analyst II - E484)

Keywords: The County of San Mateo, San Mateo , Health Benefits Analyst II - Tongan Speaking Required (Departmental Promotional Only), Professions , San Mateo, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Mateo RSS job feeds