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Senior Data Analyst

Company: Punchh
Location: San Mateo
Posted on: January 15, 2022

Job Description:

Punchh is the leader in AI-powered loyalty, offer management, and customer engagement solutions for brick-and-mortar and online restaurants, convenience stores, and other retailers. Punchh brings the power of digital engagement to physical stores by delivering omnichannel experiences and personalization across the entire customer journey to drive same-store sales and customer lifetime value. Using pre-built integrations to 200+ third-party systems such as POS, Wi-Fi, kiosk, and payment providers, the Punchh platform delivers actionable, SKU-level data in real-time. Serving 200+ brands that span 100K+ stores in 20 different countries, Punchh customers include 5 of the top 100 North American convenience stores like Casey's and Racetrac and 37 of the top 100 restaurant brands, including Papa John's, Denny's, Focus Brands, and Yum! Brands (KFC, Pizza Hut, and Taco Bell). Punchh is headquartered in Silicon Valley with offices in Texas, Canada, and India. Punchh was built over eleven years by a seasoned leadership team with extensive experience in digital, marketing, CRM, and AI technologies, as well as deep knowledge of the restaurant and retail industries. In April of 2021, Punchh agreed to be acquired by PAR Technology Corporation---(NYSE: PAR), a leading global provider of restaurant software. While Punchh continues to operate as an independent business unit, the acquisition creates a unified commerce cloud platform for enterprise restaurants and positions PAR and its subsidiaries to lead the industry with integrated point-of-sale, back office, payment, and guest engagement solutionsPAR invented the FIRST point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology. PAR's solutions are used to serve tens of millions of guests every day in over 120 countries. Our mission is to build the number one restaurant technology company in the world and we're off to great start. We believe our customers want technology that is open and fast that enables their ability to innovate. We're looking for people who are hungry to go beyond the idea of 'just a job'. PAR's not for everyone though: We work hard, and we really reward success. We push ourselves and each other to be better every day. We're ferocious in battle but gentle in spirit. We're hands-on people. We keep our room clean and make our bed because details matter. We believe it is better to be fast than big, and that being both is best. We believe diversity creates strong systems and communities. We experiment. Sometimes we break things, but we learn quickly. We're honest and our intentions are good. And we always offer the last slice of dessert to our guests. We've got each other's and our customers' backs no matter whatTitleSenior Data AnalystLocationSan Mateo, CAReporting toDirector, Data EngineeringAbout The RoleSenior Data Analyst Is one of the most critical roles in leading Punchh's data innovations. You will leverage prior industrial experience in product and business analytics and help create cutting-edge data and analytics products.This role requires close collaborations with data science, engineering and product management. You should be both a technical expert, and an inspirational mentor to the team, guiding junior members and establishing best practices from ideation to production.What You'll DoExplore data to find actionable insights and make recommendations to Punchh's product suite.Work with product managers and engineering leaders to develop new product solutions, providing analytics guidance.Identify and analyze patterns and trends in data sets Partner with cross functional teams to realize data relationships and deliver insightsAssess accuracy of datasets Represent company's expertise in advanced analytics in a variety of media outlets such as client meetings, blogs and conferencesOccasional business travels are required.What You'll Need5+ years of experience in a product analyst or data science role with an enthusiastic, can-do attitude.Advanced degree in statistics, economics, computer science or other quantitative fields.Strong problem solving skills and excellent statistical / analytical skills; knowledge in data visualization.Expert level knowledge in SQLExperience in developing data models, query large datasetsExceptional communication skills and ability to articulate a complex concept with thoughtful, actionable recommendations.BenefitsUnlimited PTOCompany sponsored health insurance401(k) with Company MatchHealthcare coverage, FSA, HSALife and AD&D insuranceCompetitive salaries and bonusProfessional developmentEAPMaternity and Paternity (Bonding) LeaveFree lunch every single day at work, social events, plus a well stocked refrigeratorPunchh is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. If you'd like more information about your EEO rights as an applicant, please click here.We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.Notice to recruiters and placement agencies: If you are a recruiter or placement agency, please do not submit r--sum--s to any person or email address at Punchh prior to having a signed agreement with Human Resources. Punchh is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Also, any r--sum--s sent to us without an agreement in place will be considered your company's gift to Punchh and may be forwarded to our Talent Acquisition team.

Keywords: Punchh, San Mateo , Senior Data Analyst, Professions , San Mateo, California

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