Business Systems Analyst, Salesforce PRM
Company: Qualys
Location: San Mateo
Posted on: June 20, 2022
|
|
Job Description:
DescriptionQualys, Inc is a pioneer and leading provider of
disruptive cloud-based IT, security and compliance solutions with
over 19,000 active customers in more than 130 countries, including
a majority of each of the Forbes Global 100 and Fortune 100. Qualys
helps organizations streamline and consolidate their security and
compliance solutions in a single platform and build security into
digital transformation initiatives for greater agility, better
business outcomes, and substantial cost savings. -The Qualys Cloud
Platform and its integrated Cloud Apps deliver businesses critical
security intelligence continuously, enabling them to automate the
full spectrum of auditing, compliance, and protection for IT
systems and web applications across on premises, endpoints, cloud,
containers, and mobile environments. -As a PRM BSA, you will focus
on supporting Qualys's global Partner teams in implementing and
enhancing Salesforce PRM Cloud experience. As part of this role,
you will understand our internal users and will focus on increasing
the efficiency of Sales and Partners, building scalable platforms,
and creating excellent internal tools that help develop & customize
operational workflows. This position will report into VP,
Enterprise Architecture. - - -Required Skills -Requirements
gathering, configuration and functional testing in Partner
Relationship Management areas in an Agile team. -Serving as the
primary contact between our business partners and Technology to
ensure that business requirements are well-documented and
transformed into conceptual technical solutions -Conducting
requirements-gathering meetings with users, developers, system
design architects, system integrators and vendors. -Ensuring that
system solutions are delivered successfully to the business
stakeholders. -Providing technical support and maintenance of
existing systems, as needed. -Gaining in-depth business knowledge
to successfully represent the business community in arriving at
technical solutions that support business strategies -Adapting to
changing priorities and managing multiple tasks. -Understanding the
data elements required to support risk monitoring. -Preferred
Qualifications -8+ years of product management experience -5+ years
of enterprise experience using Salesforce to develop business
solutions for core Support Processes (Case Management, Customer
Communities, Call Center) -Hands on Experience in CRM & PRM
solutions -Agility and flexibility to work with multiple teams
including offshore scrum teams, projects, and technologies while
delivering value and impact -Experience in documenting and
presenting complex internal needs across the company -Expertise in
developing a long-term vision and accompanying product roadmap
-Experience with project management methodologies to manage
timelines -Experience with agile-scrum methodologies for sprint
execution -EEO Employer/Vet/Disabled
Keywords: Qualys, San Mateo , Business Systems Analyst, Salesforce PRM, Professions , San Mateo, California
Click
here to apply!
|