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Business Systems Analyst

Company: JBS International
Location: San Mateo
Posted on: March 9, 2023

Job Description:

The Child Welfare Reviews Project (CWRP) provides technical, analytical, training, and logistical support to the Children's Bureau in administering the Federal child welfare reviews. As part of that support, JBS developed and now maintains a CFSR Data Management System (DMS). The DMS includes a CFSR Information Portal, which handles user authentication and access to the E-Learning Academy (ELA) for training and online learning, as well as an Online Monitoring System (OMS), a data collection, management, and storage system. The OMS includes data reporting, visualization, and analysis component. The Technical support for Opioid Treatment Program Certification contract (OTP) provides technical, analytical, training, and logistical support to SAMHSA in support of their federal responsibilities for tracking OTPs. As part of that support, JBS maintains The OTP Extranet system. This system has been designed to provide comprehensive capabilities for tracking OTPs, their sponsors, medical directors, contacts, certifications, accreditation reports, exemptions, exemptions, and accreditation decisions. In the CWRP project, the Business Systems Analyst (BA) plays a central role on the project's development team that is responsible for collecting, documenting, and analyzing business requirements for the DMS, specifying technical requirements, and delivering software and other types of technology projects in an agile environment. The BA works with various stakeholders and subject matter experts to understand end-to-end business processes and translates these processes into business requirements and scenarios that can be illustrated in User Stories with testable acceptance criteria and relevant documentation. The BA works with the Senior Data and Technology Manager (SDTM) to ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved for all projects. The BA on CWRP will have a direct role in planning and conducting usability and User Experience testing, tracking the status of JIRA tickets and monthly deployments, and working closely with developers, designers, testers, and system admin to deploy and verify updates to the DMS websites. This position requires experience in using tools for documenting the development and testing of technical solutions that operationalize the business system design and implement the business process requirements, extensive experience in communicating development or design flaws to development and testing teams, along with the required corrections. The OTP project is O&M. In this project, the Business Systems Analyst (BA) is primarily responsible for creating JIRA tickets, developing business requirements, working closely with the developer and follow up on status, performing testing, providing weekly updates to the Project Director, participating in monthly meetings with the client, and corresponding directly with the client.ESSENTIAL JOB FUNCTIONS:

  • Support software development life cycle (SDLC) of several well-established web applications that together comprise the Data Management System
  • Support the PM by coordinating planning, development, testing and documentation of project to ensure timely deliverables, project success, and quality.
  • Assist in day-to-day operations preparing for and conducting production deployments, including: requirements collection and documentation, JIRA ticket creation and assignment, sprint planning, assist with QA and testing, and assist in coordinating Jenkins production deployments (typically monthly, more frequently as needed).
  • Coordinate status meetings and assist in implementing process improvements for team of developers, designer, QA/testers, and DevOps/system admin.
  • Assist developers and QA team in requirements understanding and testing activities by creating different types of diagrams, prototypes, use cases, testing scenarios, and internal reference materials.
  • Assist in coordinating internal stakeholders, subject matter experts, and system users or clients, in collecting feedback to inform and help prioritize bug fixes or future system enhancements.
  • Maintain and update team templates, tracking documentation, and application change logs.
  • Support and track monthly Operating System (OS) and Web Application Scans (WAS) vulnerability scanning, remediation, and reporting.
  • Support the creation and upkeep of user-facing guidance materials.
  • Support the tracking of software and component version updates and license installation and renewals.
  • Serve as liaison with JBS PMO office to pool resources, share best practices or innovations, and support general JBS business development efforts, as needed.
  • Support daily communication with the client, including, but not limited, managing requests, sending clarifying questions, assigning tickets, and following-up with status.
  • Support the project director by coordinating planning, development, testing and documentation of project to ensure timely deliverables, project success, and quality.
  • Support the project director in creating monthly agendas.
  • Attend monthly client meetings, report out on ticket status, and take notes.
  • Be available to test production environment during off hours, at the request of the client, developer, or project director. MINIMUM JOB QUALIFICATIONS:Education: Bachelor's degreeExperience:
    • A minimum of 3 years of business analyst experience related to software, web application, and other types of IT tools development (requirements analysis, design, testing, and documentation).
    • Experience with agile methodologies, principles, and procedures.
    • Familiarity with principles of UX/UI as well as Section 508 compliance.
    • Familiarity with compliance standards such as NIST, CMMI, ISO, etc.Knowledge: Knowledge of software development lifecycle (SDLC). Solid knowledge of agile development, test, release, and support processes. Skills:
      • Excellent communication skills, both written and verbal.
      • Ability to balance high quality standards with demanding schedules.
      • Work well in a team environment.
      • Resourceful, self-starter, flexible, proactive, and customer oriented.
      • Organized in tracking and documenting decisions on multiple initiatives simultaneously.
      • Prioritize, multitask, and work on multiple initiatives with minimal guidance.Software Proficiency: Relevant experience with at least two (2) of the following tools:
        • Uses Word, Visio, PowerPoint, and others as needed to produce project artifacts to communicate complex topics to the team and our customers.
        • Requirements and Issue Management tools (e.g. JIRA, TFS, Bugzilla).
        • Familiarity with Jenkins, BitBucket, Git
        • MS Office, including Excel, Word, PowerPoint, Outlook calendarLanguage(s): English fluency (oral and written)This position description should not be construed to imply that these requirements are the exclusive standards of the position, nor will it be the sole basis for any subsequent employee evaluations. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.This position is subject to availability of funds and to any and all restrictions contained in the contract or contracts that provide funding for this position.APPLICATION INFORMATION:Please include a cover letter, resume, and at least three (3) professional references. After submitting your application, our recruiting team will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualificationsJBS is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO is the Law" poster at Qualified applicants will receive consideration for employment without regard to age, race, ethnicity, color, national origin, citizenship status, religion, sex (including pregnancy or related conditions, sexual orientation or gender identity or expression), marital status, physical or mental disability, family responsibilities, creed, personal appearance, political affiliation, matriculation, genetic information (including family medical history), veteran status, disabled veteran or a veteran of the Vietnam Era or any other classification protected by applicable local, state, or federal laws.

Keywords: JBS International, San Mateo , Business Systems Analyst, Professions , San Mateo, California

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