Senior Application Support Scientist
Company: SCIEX
Location: Redwood City, CA
Posted on: February 5, 2020
Job Description:
Duties: Provide technical guidance to the North American
Engineering, Product, and Sales Teams on mass spectrometry and LC-MS technologies and their application in
pharmaceutical ADME assays, impurity profiling, drug metabolite identification, clinical diagnostic assays, and
quantitation experiments for small and large molecules. Assist cross-functional technical teams that support North
American customers by leveraging knowledge of the following software used to quantify and analyze pharmacological
and clinical data. Develop and validate proprietary global validation, verification, and systems engineering
applications and workflows to optimize technologies and products. Collaborate with Field Application Specialists to
support and drive activities related to the sale, presentation, application, and demonstration of proprietary mass spectrometry
and LC-MS technologies and products. Design and conduct research experiments to produce quality data, which is
essential to the companys pre-sales infrastructure. Develop analytical and curative methods to troubleshoot
technical matters related the use of products and ensure customer satisfaction. Develop techniques to maximize
proprietary instrument usage and meet corporate productivity targets. Engage in market intelligence initiatives to ensure
company remains the industry leader in mass spectrometry technology and products. Simplify the application of advanced
mass spectrometry technologies and provide pre- configured, verified test methods to improve the analysis of
drugs and better identify contaminants in the food supply and the environment. Requirements: Bachelor's degree in Chemistry, Pharmaceutical
Sciences or related field (willing to accept foreign education equivalent) plus five years of experience in job or
working within pharmaceutical sciences. Experience must include: Designing and conducting research
experiments to produce quality data essential to the pre- sales infrastructure of mass spectrometry products and devices;
Providing technical support to the mass spectrometer end users including various customers and internal
employees including applications development in the area of pharmaceutical sciences using LC-MS hardware and
software related trainings including new product demonstrations and troubleshooting instrument and application
related issues; Technical support to the product development team for the development of new hardware and
software related to mass spectrometer or operations and testing instrument prototypes before launching of new products;
Generating technical/research based marketing materials/notes to support scientific community and mass
spectrometry sales. Qualified candidates please send resume to
lisa.hennigar@sciex.com and reference job title.
Keywords: SCIEX, San Mateo , Senior Application Support Scientist, Science, Research & Development , Redwood City, CA, California
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